What are the responsibilities and job description for the Sr Project Manager position at Nava Public Benefit Corp?
About Nava
Nava is a consultancy and public benefit corporation working to make government services simple and effective. Since 2013, federal, state, and local agencies have trusted Nava to help solve highly scrutinized technology modernization challenges.
As a client services company, we guide agencies constrained by legacy systems to a future with sharp user experiences built on secure, reliable, fault-tolerant cloud infrastructure. We bill for our time, offering our expertise and problem-solving approach to help our government partners enhance their digital products and services.
People are at the heart of our work, from members of the public who rely on benefit programs to government agency staff. Through human-centered design and modern engineering best practices, we help our government partners better understand user needs and deliver on their missions more effectively. This focus gives everyone at Nava the opportunity to do work that is meaningful, impactful, and deeply connected to public good.
Position summary
The Senior Project Manager supports the delivery of complex projects and products using the appropriate agile project management methodology, learning & iterating frequently. As a liaison between client stakeholders and their project team, they will communicate transparently with stakeholders to build trust and close client relationships.
The incumbent will work with the Product Manager to define the roadmap for any given product and translate tasks into user stories. They will lead the collaborative planning process and prioritize the work that needs to be done against the capacity and capability of a cross-disciplinary team, including engineers, designers, and product managers. They will ensure all products are built to an appropriate level of quality for the stage of development. Lastly, they will actively and openly share knowledge of best practices, in service of Nava's culture and mission: Be Active Stewards, Pursue the Root Cause, Think Long-Term, Build Together, Inclusion is Essential and Progress Takes Work.
What you'll do- Facilitating communication and information exchange between external partners and the project team
- Facilitating all sprint ceremonies in accordance with agile development practices; sprint planning, daily standup meetings, sprint review, sprint retrospective
- Managing and facilitating the epic life cycle for a product feature
- Removing roadblocks from the team's path to keep project work on track
- Facilitating the artifacts and documentation of an epic lifecycle
- Communicating with client stakeholders to determine project requirements and objectives
- Contractual deliverables: reporting project status, such as budget, resources, technical issues, or user testing results, to client stakeholders
- Assessing and identifying risks that come up and escalating these concerns to the appropriate parties to mitigate them
- Ensuring that the project is staffed appropriately to complete the work required
- Ensuring that the team is on track to deliver on the scheduled deadlines
- Running reports to ensure that the project stays on track to meet deliverables schedule and quality standards
- At least 5 years of experience as a Project Manager with 2-3 years (minimum) direct experience with agile development practices
- Salesforce experience (1-2 years with Salesforce specifically and 5 years in project management
- Understanding of what it means to implement in a Salesforce instance and integrate with other systems outside of Salesforce.
- Familiar with Salesforce low-code tools and their limitations including Flows and other automations, Lightning Record Pages Approval Processes, etc.
- Familiar with the Salesforce application development lifecycle, including typical development, testing, and deployment strategies.
- Experience with both the use and management of ticketing systems
- Experience managing client relationships (managing milestones and dependencies, stakeholder awareness of goings on within the team, stakeholder communication) Familiarity with Jira, Confluence, GitHub, Trello, and/or other industry-standard tools
- Experience leading complex projects, including managing milestones, dependencies, and integrations with significant risk, uncertainty, or scale
- Previously worked with product, design, and engineering teams as a cohesive unit and maintaining open lines of communication in a multi-disciplinary environment
- Previous experience using agile frameworks like scrum, kanban, or SAFe and familiarity with agile development practices such as continuous integration and continuous delivery
- Scrum Master or Product Manager in a complex software development environment with multiple stakeholders
- Highly skilled in facilitating communication and managing the psychological safety of a team
- Experience with project management in a government context (state or federal)
- Experience working on iterative projects using prototypes, product pilots, and user research
- Track record of introducing and expanding agile transformation and pursuing best practices in project management with clients and stakeholders
- Ability to create training materials
- Experience launching new production systems with high public visibility in a fast-changing regulatory environment
- Experience working with development teams building custom software
Other requirements
All roles at Nava require the following:
Must be legally authorized to work in the United States.
Must meet any other requirements for government contracts for which candidates are hired.
Work authorization that doesn't require visa sponsorship, now or in the future.
May be subject to a government background check or security clearance, depending on the contract.
Perks working with Nava
Top-tier benefits - Comprehensive medical, dental, and vision coverage.
Plenty of time off - Vacation, holidays (including Juneteenth), and floating days.
Annual bonus - When Nava wins, so do you.
Parental perks - Paid leave weekly meal deliveries for new parents.
Wellness support - Full wellness program to keep you feeling your best.
Zero copay care - Virtual doctor visits at no cost through UHC.
Take a break - Sabbatical available after continued service.
401(k) match - We invest in your future with a generous match.
Flexible work - Remote-first with flexibility to fit your life.
Home office help - Setup support via Staples company laptop.
Utility credit - Monthly contribution for at home costs (where applicable).
Growth resources - Learning programs to level up your skills.
Development budget - Funds for courses, tuition, and more.
Referral rewards - Help us grow and earn while you do.
Commute perks - Commuter benefits to get you moving.
Full coverage - Disability, life, and AD&D insurance included.
Culture that cares - Collaborative and remote-friendly.
Location
We have fully remote options if you reside in one of the following states:
Alabama, Arizona, California, Colorado, DC, Florida, Georgia, Illinois, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, North Carolina, New Jersey, New York, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Texas, Tennessee, Utah, Virginia, Washington, Wisconsin.
*If you are not living in one of the states listed above, unfortunately, you will not be considered for a position at this time. Additionally, if employed with Nava, you must be based in the U.S. and cannot work from outside the country.
Stay in touch
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Please contact the recruiting team at recruiting@navapbc.com if you would like to request reasonable accommodation during the application or interviewing process.
We participate in E-Verify. Upon hire, we will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. This role requires you to work from the contiguous United States.
We care deeply about diversity and inclusion at Nava. We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
