What are the responsibilities and job description for the Senior IT Administrator position at Nava?
Be Challenged and Make a Difference
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In a world of technology, people make the difference. We believe if we invest in great people, then great things will happen. At AnaVation, we provide unmatched value to our customers and employees through innovative solutions and an engaging culture.
The senior IT administrator is responsible for the corporate Office 365 environment, hosted in Microsoft GCC High. This includes tenant administration for production and lab environments with support from junior staff and 3rd party vendors. You’ll have the ability to make and implement recommendations and best practices for file storage, access control, communications leveraging the Office365 suite of tools. In addition, the senior IT administrator will act as an escalation point for complex, urgent or high priority support issues and guide junior staff in resolving issues.
Responsibilities
- Maintain & update the existing Microsoft GCC-High tenant configurations
- Provide support and thought leadership for file storage and permissions between OneDrive, SharePoint and Teams
- Implement and maintain general account management & access control
- Grant access and disable accounts including a time-bounded policy for guest accounts
- Manage Microsoft licensing; clean up accounts that are no longer used
- Manage Intune & Azure Active Directory
- Maintain user groups and distribution lists
- Implement and manage Single Sign On (SSO) and new application integrations to support business needs
- Assist in the deployment of new application integration to support business needs
- Assist in the development and documentation of technical standards and ticketing system
- Partner with others to deliver and maintain configuration that supports Cybersecurity Maturity Model Certification (CMMC) compliance
- Perform root cause analysis for outages and other business impacting issues
- Oversee advanced / tier 3 complicated, urgent and high priority support issues, incidents and problems
- Act as escalation point for tier 1 support requests and incidents
- Train / coach tier 1 service desk specialists
- Develop and maintain technical support knowledge base
- Configure, optimize, systems and applications to ensure maximum performance
Required Qualifications :
Preferred Qualifications :
Benefits
About AnaVation
AnaVation is the leader in solving the most complex technical challenges for collection and processing in the U.S. Federal Intelligence Community. We are a US owned company headquartered in Chantilly, Virginia. We deliver groundbreaking research with advanced software and systems engineering that provides an information advantage to contribute to the mission and operational success of our customers. We offer complex challenges, a top-notch work environment, and a world-class, collaborative team.
If you want to grow your career and make a difference while doing it, AnaVation is the perfect fit for you!
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