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WIOA Assistant Director

Navajo County, AZ
Holbrook, AZ Full Time
POSTED ON 2/9/2025
AVAILABLE BEFORE 5/9/2025

Salary : $65,965.67 - $82,382.09 Annually

Location : Show Low, AZ

Job Type : Full Time

Job Number : 2025-00015

Department : WIOA

Opening Date : 01 / 24 / 2025

Closing Date : Continuous

Summary

The Assistant Director oversees regulatory compliance and reporting for the Northeastern Arizona Workforce program while leading engagement efforts with employers and industry associations. This role is a liaison among program supervisors, service delivery centers, administrative staff, partners business Service team members, and the local business community, ensuring audit readiness and active stakeholder participation in the workforce development system. Key responsibilities include coordinating performance tracking, managing data entry into state systems, presenting outcomes to stakeholders, Rapid Response business team coordination, and fostering relationships with diverse employers. Frequent travel within Gila, Navajo, and Apache counties is required.

Essential Job Functions

Essential function, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics. This list of tasks is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and tasks performed by positions in this class.)

  • Develop and implement a strategic business services plan to connect job seekers with local employers while ensuring compliance with federal and state WIOA statutes.
  • Act as the point of contact for state and federal monitors and audits, respond to requests for information, and coordinate with the Executive Director to develop and implement corrective action plans as needed to resolve findings.
  • Deliver workforce services, including career pathways, skills upgrading, certifications, apprenticeships, and subsidized placements, continuously improving processes based on employer feedback.
  • Lead efforts to collect and summarize program outcomes and other program data; oversee follow up studies of past participants to measure post-exit success and inform areas for program improvement.
  • Maintain up-to-date knowledge of federal and state WIOA statutes to oversee operational compliance.
  • Key responsibilities include coordinating between multiple business engagement agencies, acting as a liaison between employers and the workforce development system, coordinating training for in-demand occupations, and organizing job fairs and networking events.
  • Review, monitor, and authorize eligibility cases; review and critique case files and data to determine if appropriate services were provided under local, state, and federal criteria; confirm required documents; verify and validate data and documentation; compile, interpret, and synthesize data for summary reports.
  • Research and collaborate with service providers to develop systematic error prevention tools and strategies.
  • Identify target items for training and train existing staff on an as-needed basis.
  • Performs duties as Rapid Response Coordinator, leads all Rapid Response activities for layoffs, prepares promotional materials to enhance the visibility of WIOA services, and recruits employer representatives for the local Workforce Board.
  • Additionally, this position involves collaborating with service providers to develop error prevention strategies, serving as the point of contact for audits, and overseeing fund distribution and tracking.
  • Will monitor program policy enforcement, analyze data for program outcomes, and support the Executive Director in progress monitoring and performance negotiations.
  • Proficiency in office technology and social media management is required.
  • Other duties may be assigned as needed.

Knowledge and Skills

  • Knowledge of laws, rules and regulations governing eligibility and determination for public assistance programs and related case administration techniques.
  • Knowledge of interviewing, information gathering, and employment counseling techniques.
  • Knowledge of local employment and social services resources.
  • Strong skill in effectively communicating verbally and in writing. Ability to speak and present to diverse audiences.
  • Skill in establishing and maintaining effective working relationships with employers, other agencies, and the public;
  • Strong networking, social, and conflict resolution skills.
  • Ability to plan and execute projects with minimal supervision.
  • Desirable Qualifications

    Required Qualifications :

    Associate's degree in Accounting, Public Administration, Social Work, or a related field; OR a minimum of 2 years' experience in government accounting or government office administration; OR equivalent combination of education, training, and experience; AND able to successfully pass fingerprint and drug testing; AND valid driver's license.

    Desirable Qualifications :

    Bachelor's degree in Accounting, Public Administration, Social Work, or a related field; OR a minimum of 5 years' experience in government accounting or government office administration; OR equivalent combination of education, training, and experience; AND able to successfully pass fingerprint and drug testing; AND valid driver's license.

    Employee Benefits

    Navajo County offers a comprehensive employee benefits package to regular employees working 40

    hours per week that includes :

    Regular Part Time employees working 30 - 39 hours a week receive some benefits on a pro-rated basis.

    Part Time employees working less than 30 hours a week and temporary employees do not receive benefits)

  • Vacation / Annual / Personal Leave
  • Sick Leave
  • 10 Holidays Per Year
  • Health Care Insurance
  • Dental Plan
  • Vision Plan
  • Life Insurance
  • Long-Term Disability
  • Tel-A-Doc 24 / 7
  • Arizona State Retirement System
  • Public Safety Personnel Retirement System
  • Correction Officer's Retirement Plan
  • Employee Assistance Program
  • On-going Training Opportunities
  • Payroll Direct Deposit
  • Elective Coverage

  • Dependent Medical, Dental, and Vision
  • Supplemental Life (for employees & dependents)
  • Flexible Spending Account
  • Health Savings Account
  • Deferred Compensation
  • MetLife Elective Plans
  • Do you live in Show Low, Arizona?

    Are you willing to relocate if you do not live in Show Low?

    Required Question

    Salary : $65,966 - $82,382

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