Sales Associate (FLEX)

Naval Academy Business Services Division
Job Announcement Number: 25-027
Vacancy Open: April 21, 2025 – May 8, 2025
Area of Consideration: All Qualified Persons

Security Level: Tier 1 – Non-Sensitive

POSITION DETAILS
Sales Associate – NF-2091-02
Flex (0-40 hours weekly, Non-Benefited)
$18.00/hour
Positions Available: 4

This position is located in the U. S. Naval Academy's Non-Appropriated Fund Instrumentality (NAFI), Naval
Academy Business Services Division (NABSD), Annapolis, Maryland. NAFI is an entity that generates its own
funds through its operations, and is not funded by Congress.

As a Sales Associate at the Midshipmen Store, you can experience unique moments of a Midshipmen's journey at USNA.
Come help our team assist with outfitting new Midshipmen and providing Midshipmen, Staff, and families with snacks,
souvenirs and much more! The Midshipmen store is seeking applications with available for 1 to 3 days per week,
requiring 4 weekend days per month, 8 hours shifts.

JOB SUMMARY
This position is the Sales Associate in the Naval Academy Business Services Division (NABSD). The purpose of this
position is to support all of the retail operations and perform duties in all areas of the Midshipmen Store, Gift Shop,
Barbershop, Uniform Store, Online Store, or any other retail operation within NABSD.

DUTIES & RESPONSIBILITIES
Customer Service and Retail Duties - Achieves daily profitable sales goal by providing exemplary customer service to
include greeting, professional appearance, positive attitude, and approaching the customer, suggestive selling and
adding on. Must project the best image of USNA, in addition, must comply with the Public Affairs Office. Receives special
order requests from authorized patrons and assists customers if needed. Incumbent prices special order merchandise
and notifies customers when special order merchandise is received. Assists customers in locating merchandise
throughout the retail stores. Assists in outfitting each new class of midshipmen in the summer of each year and
throughout the year as required by directives from higher authority. Incumbents will issue, pack boxes, work issue
stations fitting clothing, check-out and processing midshipmen through sales store terminals as required. Completes
retail reports and submits to management.

Point of Sales (POS) and Specialized Systems - Operates the point-of-sale terminal verifying that all merchandise is
properly scanned, verifies retail price, verifies product information, processes proper type of sale/ return in terminal,
properly secures credit card information and delivers receipt to customer. Secures register funds daily, verifying all
monies for the day and delivers cash to assigned terminal. At the end of workday, counts/verifies all cash, checks, bank
charges, midshipmen charges and deposits same in drop safe per instructions, reconciles accounts.

Inventory - Stocks and maintains the sales floor according to daily sales plan. Stays current with merchandise
assortment. Assists management with pricing when needed. When warehouse shipments are received, incumbent will
check in merchandise, stock shelves, and assist in the maintaining the visual displays. Performs duties of repacking

cartons, labeling cartons with proper counts, working with SKUs, and descriptions of merchandise for transfer to the
warehouse and other retail operations. Incumbent also transports packages to / from the warehouse using the
department van. Incumbent will also conduct spot inventories as assigned during the year. Supports management during
inventory and performs other tasks related to the retail operation within NABSD.

General duties - Maintains housekeeping standards such as dusting, vacuuming, and taking out trash. Provides on the
job training to new sales store clerks as needed. Incumbent may be asked to transfer to another retail location as
needed. Supports the business hours during the week and may include weekend shifts and holidays. Supports the safety
and health program. Promotes employee involvement to identify and eliminate safety/health hazards in order to ensure
an accident-free environment. Supports EEO policies and communicating support of those policies to all coworkers.
Maintains all USNA, DOD, DON, and NABSD required training.

KNOWLEDGE, SKILLS and ABILITIES (KSAs) for this position are as follows:
**Responses must be included on the KSA portion of the online application**

1. Incumbent must possess a minimum 6 months of customer service experience. Experience working in a retail
setting is preferred.

2. Incumbent must have the ability to multi-task and learn new skills. Experience working in a fast-paced
environment preferred.

3. Basic computer skills and a working knowledge of point-of sales (POS) preferred.
4. Experience performing inventory duties, such as restocking sales floor, conducting physical counts, assisting with

inventory control procedures, etc.

QUALIFICATIONS & REQUIREMENTS
Applicants who meet the qualification requirements will be further evaluated to determine the extent to which their
education, related experience, training, awards, and supervisory appraisal demonstrate they possess the desired
knowledge, skills, and abilities (KSAs).

• Must obtain and maintain a secret security clearance – requires 18 years of age
• Males born after December 31, 1959 must be registered for Selective Service
• Verification of employment eligibility in the United States is required
• One-year probationary period
• Must be able to understand and communicate in English

APPLICATION INSTRUCTIONS
A complete online application must be submitted to be considered for a USNA NAF/NABSD position. All applications
must be submitted no later than NOON on the closing date. Please visit the employment website:
https://www.usnabsd.com/about/careers/
Applicants may email nabsdjobs@usna.edu if unable to complete the online application.

EMPLOYMENT PREFERENCES
Explanation of employment preferences is available on the NABSD Website. No preference is given unless requested
and documented. Acceptance or declination of a regular position ends ability to claim preference for spouse or
Involuntarily Separated (IVS) applicants. To claim a preference, you must attach the following documents with your
employment application and request form:

• Military Spouse: most current military member's PCS orders, submit spousal request form and write SPOUSAL

• Veteran: Page four (4) of the DD-214

• Involuntary Separated Military Members and Dependents: page four (4) of the DD-214 or copy of DD-1173 and

Note: Failure to provide the required information may result in loss of consideration for the position and elimination from the selection process.
Please be advised that applications received after the closing date listed above will not be considered. Applications and resumes will not be
returned to the applicant.

Some positions have special requirements. In these cases, selection is tentative pending satisfactory completion of said requirements. Applicants
may be required to provide proof of education, etc. All selections are contingent on obtaining satisfactory employment reference checks.

We are an E-verify participant. Please be informed that applicants will be required to submit a federal government background check.
As a condition of employment, the selectee will be required to participate in direct deposit/electronic fund transfer as specified in the negotiated
agreement.

Occupants of this position must maintain the privacy of official work information and data, and demonstrate the highest level of ethical conduct.

DON is an EEO employer. All qualified candidates will receive consideration without regard to race, color, religion, sex, national origin, age,
disability, marital status, political affiliation, or other non-merit factor.

Reasonable accommodations are provided to applicants with disabilities. If reasonable accommodation is needed for any part of the application and
hiring process, please contact the office that is collecting the applications. The decision on granting reasonable accommodations will be on a case by
case basis.