What are the responsibilities and job description for the Customer Migration Coordinator position at NAVEX?
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business
.
At NAVEX, we’re making the world a better place. A safer place. A more ethical place. A place where anyone, anywhere can have a voice. That’s a serious impac
t.
Are you someone who is organized, detail oriented, and an excellent communicator? Are you interested in starting a career in Project Management? If so, the Migration Coordinator role may be a great fit for y
ou!
NAVEX is looking for a new Migration Coordinator who will thrill, delight, and guide our customers through the implementation of our integrated risk and compliance management software and solutions. By leveraging the migration team’s collective experience and learning our highly effective project management methodology, you will own a book of implementation projects with a focus on successful and on-time project completion. In addition, you will manage project timelines, help customers plan and track project deliverables, configure customer software solutions, and deliver online customer meetings and traini
ngs.
You will be joining a fun, close-knit team who are respectful of everyone and committed to your continued growth and suc
cess!
This role has a defined term of 15 m
onths.
What you’l
- l get: Career growth. With market-leading training and an unwavering commitment to owning your career plan, you can grow your career to new h
- eights.Real rewards. We offer competitive and transparent pay practices, top-of-the-range wellbeing programs, and brilliant opt-in benefits. Because we believe companies should offer more than just a
- salary.Meaningful purpose. Our products and solutions have real-life impact on people and organizations across the globe. Our innovations make a diff
- erence.Life flexibility. We want you to bring your best self to work every day. We understand that you can only do that with quality time to care for yourself, your loved ones and your com
- munity.An inspiring culture. Find yourself surrounded by leaders that care, invested teammates, and like-minded groups where you’ll feel a
- t home.Industry leadership. Play your part in a fast-growing organization known for excellence, profitability, and sta
bility.
What yo
- u’ll do:Provide world-class customer service to all NAVEX c
- ustomersSet expectations, establish project timelines, and motivate our customers to deliver within scope and
- on-timeCoordinate internal and external resources via verbal and written communication for the flawless execution of customer
- projectsManage multiple implementation projects, prioritizing project responsibilities, executing project deliverables and tracking projects to successful co
- mpletionMaintain accurate customer and project
- recordsConfigure customer software using proprieta
- ry toolsProvide project status updates and reliable project completion forecasting to your team manager at regularly scheduled meetings and as r
- equestedMaintain individual Key Performance
targets
What you
- ’ll need:Experience in a customer facing role
- preferredA high level of attention to detail, excellent follow through, consistently reliable and ac
- countableThe ability to work independently as a self-starter and within a team en
- vironmentThe ability to learn and assimilate new informatio
- n quicklyFlexibility to adjust to a dynamic work environment and contribute to a gro
- wing teamThe ability to manage multiple projects simultaneously and work within fixed
- deadlinesThe ability to foster customer rela
- tionshipsWorking knowledge of Microso
- ft OfficeAbility to drive results through your job competencies of effective communication, project management and product and industry knowledge
- (service)Ability to drive results through NAVEX core competencies of accountability, customer focus, drives results and inst
ils trust
The rate for this role is $
18 hourly.
Check out NAVEX’s career page to find out more i
nformation.
We’re an equal opportunity employer, including all disability and vet
eran status.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your ca
Salary : $18