Demo

Distribution Center Lead

Navia Benefit Solutions
Fresno, CA Full Time
POSTED ON 1/26/2025
AVAILABLE BEFORE 4/23/2025
This is an in-person position in Fresno, CA

This positions pays $18/Hr. 

 

About the Company

Navia is a national, consumer-directed benefits provider serving 10,000 employers across all 50 states. The company provides comprehensive health, finance, lifestyle, and compliance solutions to employers and consumers. We take pride in offering industry-leading customer service, communications, and technology.

Founded in 1989, Navia began as Flex-Plan Services, and over the years has grown into one of the nation’s premier benefit providers. Navia offers FSA, HSA, HRA, Commuter, Lifestyle, 401K, Benefit Administration, Education, COBRA, and much more.


Why Join Navia?
  • Impact: Play a pivotal role in supporting employers and employees nationwide.
  • Growth: Advance your skills with a team committed to excellence and innovation.
  • Culture: Join a company that values collaboration, innovation, and customer-first solutions.

Navia Offers:
Health Insurance
Dental & Vision Benefits
Education Reimbursement
401K with employer contribution
Employee Assistance Program
Paid Time Off


 

Position Summary


This position will oversee the day-to-day operation of Navia’s distribution center.  It will 
work in a team environment representing Navia in a professional, friendly and 
knowledgeable manner via e-mail, phone conversations, and in-person.  This position will 
assist the department manager with constructive feedback on employee performance and 
with the development and training of new staff members as well as the coordination of the 
workflow within the department.  This position should assist with goals as they relate to the 
objectives of the department.  

 

Essential Functions


• Train and supervise distribution center staff on all processes 
• Ensure successful completion of daily incoming and outgoing mail 
• Coordinate pick-up and delivery of mail at end of day 
• Ensure overnight/expedited mail and shipping of packages is completed in timely 
manner 
• Manage claims scanning process ensuring accuracy and timeliness 
• Look for ways to increase efficiency within the department 
• Communicate with multiple departments throughout the company to coordinate 
various mail jobs 
• Properly handle confidential information and materials to help avoid potential HIPPA 
violations 
• Have the ability to troubleshoot both office equipment and mailing software (OMS) 
• Various reporting responsibilities 
• Maintain awareness of inventory needs (paper, envelopes, etc.) and order 
• Communicate issues to department manager 
• Place service calls and work directly with vendors, as needed 
• Keep distribution center clean and organized 
• Other duties as assigned 

 

 

Requirements



• CA Driver’s license, proof of insurance, and vehicle 
• Understand how to operate all necessary equipment including, but not limited to, 
copier, postage machine, and inserter 
• Clear understanding of OMS platform and various job types 
• Basic computer skills and knowledge of Microsoft Word, Excel and Outlook 
• Good attendance 
• Good work attitude, adaptability and multi-tasking abilities 
• Independent/self-motivated work style and ability to work in team environment 
• Willingness to work outside scheduled work hours as needed, especially during our busy 
season 
• Basic understanding of services offered by Navia and the department of the position 
• Strong written and verbal communication skills 
• Comfortable providing constructive feedback 
• Demonstrate ability to provide leadership and guidance both internally and externally 
• This position must have the ability to accept corrective criticism from your peers as well 
as your subordinates. 
• Ability to identify and resolve issues independently 
• Professionalism 
• High attention to detail 
• Excellent problem-solving skills 
• Good organizational skills 
• May require light to moderate lifting (40 lbs) 
 

 

About the Company

Navia is a national, consumer-directed benefits provider serving 10,000 employers across all 50 states. The company provides comprehensive health, finance, lifestyle, and compliance solutions to employers and consumers. We take pride in offering industry-leading customer service, communications, and technology.

Founded in 1989, Navia began as Flex-Plan Services, and over the years has grown into one of the nation’s premier benefit providers. Navia offers FSA, HSA, HRA, Commuter, Lifestyle, 401K, Benefit Administration, Education, COBRA, and much more.


Why Join Navia?
  • Impact: Play a pivotal role in supporting employers and employees nationwide.
  • Growth: Advance your skills with a team committed to excellence and innovation.
  • Culture: Join a company that values collaboration, innovation, and customer-first solutions.

Navia Offers:
Health Insurance
Dental & Vision Benefits
Education Reimbursement
401K with employer contribution
Employee Assistance Program
Paid Time Off


 

Position Summary


This position will oversee the day-to-day operation of Navia’s distribution center.  It will 
work in a team environment representing Navia in a professional, friendly and 
knowledgeable manner via e-mail, phone conversations, and in-person.  This position will 
assist the department manager with constructive feedback on employee performance and 
with the development and training of new staff members as well as the coordination of the 
workflow within the department.  This position should assist with goals as they relate to the 
objectives of the department.  

 

Essential Functions


• Train and supervise distribution center staff on all processes 
• Ensure successful completion of daily incoming and outgoing mail 
• Coordinate pick-up and delivery of mail at end of day 
• Ensure overnight/expedited mail and shipping of packages is completed in timely 
manner 
• Manage claims scanning process ensuring accuracy and timeliness 
• Look for ways to increase efficiency within the department 
• Communicate with multiple departments throughout the company to coordinate 
various mail jobs 
• Properly handle confidential information and materials to help avoid potential HIPPA 
violations 
• Have the ability to troubleshoot both office equipment and mailing software (OMS) 
• Various reporting responsibilities 
• Maintain awareness of inventory needs (paper, envelopes, etc.) and order 
• Communicate issues to department manager 
• Place service calls and work directly with vendors, as needed 
• Keep distribution center clean and organized 
• Other duties as assigned 

 

 

Requirements



• CA Driver’s license, proof of insurance, and vehicle 
• Understand how to operate all necessary equipment including, but not limited to, 
copier, postage machine, and inserter 
• Clear understanding of OMS platform and various job types 
• Basic computer skills and knowledge of Microsoft Word, Excel and Outlook 
• Good attendance 
• Good work attitude, adaptability and multi-tasking abilities 
• Independent/self-motivated work style and ability to work in team environment 
• Willingness to work outside scheduled work hours as needed, especially during our busy 
season 
• Basic understanding of services offered by Navia and the department of the position 
• Strong written and verbal communication skills 
• Comfortable providing constructive feedback 
• Demonstrate ability to provide leadership and guidance both internally and externally 
• This position must have the ability to accept corrective criticism from your peers as well 
as your subordinates. 
• Ability to identify and resolve issues independently 
• Professionalism 
• High attention to detail 
• Excellent problem-solving skills 
• Good organizational skills 
• May require light to moderate lifting (40 lbs) 



 

 

Please visit our career page and apply directly: www.naviabenefits.com/workatnavia

Not all positions allow for remote work, but those that do will only be available in the following states: AZ, CA ,CO, FL, GA, IL, IN, KS, MI, MN, MO, MT, NC, ND, NE, NJ, NV, NY, OH, OR, PA, TN, TX, UT, AND WA

Salary : $18

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