What are the responsibilities and job description for the Medical Team Secretary position at Navian Hawaii?
More than a job, this is a position with a higher purpose - where you impact people's lives on a personal, human level. As a Navian Hawaii Medical Team Secretary you will support those that guide patients and their family on their journey, delivering comfort and support with a caring heart, replacing fear with hope, helping them find the beauty and joy in every moment, and providing each person with the kindness and dignity they deserve.
Primary Responsibilities:
- Answers and distributes phone calls for designated team
- Communicates with internal and external customers to address any needs or concerns
- Provides communication in a non-judgmental, non-discriminatory manner that is sensitive to the patient/family diversity, preserving their autonomy, dignity and rights
- Reports patient condition and needed follow-up to appropriate personnel in a timely manner
- Tracks Recertification Periods and alert Medical Directors, Patient Care Mangers, and RN Case Managers of upcoming recertification
- Print daily medication orders and fax to the Physician/Nurse Practitioner /Pharmacy
- Prepares an Agenda and CM folders for Weekly IDG and team meetings with all updates
- Print medication profiles for new admission and recertification patients for IDG
- Reports updates and changes to afterhours and team as necessary
- Maintains and update the current census reports
- Verify accuracy of data entry from completed admissions
- Ensure verbal certification is obtained within 48 hours of admission
- Obtain physician signatures for initial CTI's and Plan of Care timely
- Obtain additional medical records from physician offices and hospitals to support terminal illness, and any other records requested by the team
- File and keep medical records current
- Participates in special projects and performs other duties as assigned
Personal and Interpersonal Accountability:
- Abides by and demonstrates the company Mission, Vision, and Values through both behavior and job performance on a day to day basis
- Adherence to a code of conduct conducive with the company's policy is expected
- Demonstrates good judgment in seeking and accepting guidance, facilitates clear and honest communication with other team members
- Able to work harmoniously with a broad range of staff, volunteers and the community as a representative of Hospice Hawaii
- Excellent customer service skills
Knowledge and Skills Requirements:
- Ability to establish and maintain effective working relationships with staff, patient/family members, the public, and representatives of other agencies and organizations
- Ability to communicate effectively and professionally
- Strong customer service skills and helpful attitude
- Organized, able to manage multiple tasks at a time, and prioritize tasks
- Ability to maintain records and prepare related reports
Experience and Educational Requirements:
- Medical Assistant, or 3 years of medical secretarial experience preferred
- Must have a strong knowledge of medical terminology.
Why Navian Hawaii?
- Consistent M-F schedule so weekends belong to you
- Team-oriented, locally run nonprofit where every voice is heard
- Competitive pay with an excellent benefits package
- Flexible organization that supports positive work/life balance
All offers of employment at Navian Hawaii are contingent on a candidate's successful completion of certain requirements which include:
- A legally compliant background check
- Drug Screen & Physical Exam
Salary Range:
$21.00 To $25.00 Per Hour
Salary : $21
