Rma Technician

Are you ready for what’s next?  

Come explore opportunities within Brunswick, a global marine leader committed to challenging conventions and innovating next-generation technologies that transform experiences on the water and beyond.  Brunswick believes “Next Never Rests™,” and we offer a variety of exciting careers and growth opportunities within united teams defining the future of marine recreation. 

Job Summary:

Navico Group is a stand-alone division of Brunswick, the world’s largest recreational marine business. Navico Group is comprised of the world's leading brands in marine electronics, power management, networked devices, and digital control & monitoring.

Our driving ambition is not just to improve user experiences, but to transform them. That’s why we are constantly innovating across our portfolio to deliver seamlessly integrated solutions that enable greater possibilities on the water, at the campsite, and beyond!

What are we seeking? 

We are seeking Rma Technician. This position will be based in our Menomonee Falls, WI location. 

Summary of Position: 

Primary responsibility is to process, evaluate and disposition Returned Material in assigned product families. This includes evaluating returned electrical product such as battery chargers, inverters, batteries, MFDs, and other nonelectrical components.  Decision making for next actions required, such as disposal, repackage or remanufacture, repair.  Document evaluations and report on corrective action and trending quality issues in a timely manner.  Collaborating with other team members in the quality, engineering, production, and service departments when there is need for further containment and/or Corrective and Preventative Action

Primary Duties and Responsibilities: 

•    Evaluate, document and disposition damaged, defective and RMA returned items.
•    Determine disposition of items into categories such as: Repacking, remanufacturing, repair and recycle. 
•    Record evaluations, and document items for corrective actions 
•    Work closely with warranty and technical support groups to document and close RMA claims in a timely manor 
•    Conduct analysis on warranty and RMA data to look for trends/issues and identify opportunities to improve 
•    Work and communicate with product engineering, product managers, and quality managers to address quality concerns and trending issues. 
•    Maintain a safe working environment. 
•    Support organization by participating in continuous improvement tasks, projects, and assignments
•    Key contributor in maintaining the service warehouse inventory
•    Assist in supporting field replacements
•    Must be able to occasionally lift 50 lbs. shoulder-height, Regular lift of 35lbs.
•    Understand electrical safety while using and applying electricity.
•    Battery handling safety including use and care of lithium-ion batteries a plus 
•    This position will work in a lab environment, at a stand-up bench. 
•    Maximum of 10% travel 

Basic Qualifications:

•    Basic electrical skills 
•    AC/DC electrical experience 
•    Ability to use different electrical hand tools and meters. (Multimeters, calipers, etc.)
•    Ability to read electronic circuit diagrams.  
•    Technical competence in assembly practices and standards.
•    Ability to assess status of product against product specifications and performance requirements.  
•    Hands on worker. Ability to use hand tools, powered drivers, and electrical test equipment
•    Individual must have problem solving and communication skills, and the ability to effectively interface with a wide range of employees.
•    Proficient in use of Microsoft office suite
•    Oracle experience is a plus

Preferred Qualifications: 

•    Electrical Engineering Degree preferred.
•    Technical College Certified Electrician or equivalent experience required. 
•    Certifications in circuit board, electrical, and electronic device evaluation a plus.
•    Marine/RV Electrical experience a plus. 
•    Preferred 1-2 years in an electrical Manufacturing, Warranty, or Quality environment performing electrical assembly and/or electrical evaluations.

About the Company:

Navico Group is the global leader in technology, systems and solutions for a variety of industries, from Marine & RV to Specialty Vehicles and beyond. Our broad portfolio consists of the industry's leading brands in Power Systems, Digital Systems, Fishing Systems, and Performance Components including Ancor, Attwood, B&G, BEP, Blue Sea Systems, C-MAP, CZone, Garelick, Lenco, Lowrance, Marinco, MotorGuide, Mastervolt, ProMariner, RELiON, Simrad and Whale.  

Our team is committed and driven, every day, to be the most trusted supply partner to the marine and mobile industries...and beyond. 
 

Next is Now!  

We value growth and development, recognizing that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying.

Brunswick is an Equal Opportunity Employer and considers all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by federal, state, or local law.  Diversity of experience and skills combined with passion is key to innovation and inspiration and we encourage individuals from all backgrounds to apply.  If you require accommodation during the application or interview process, please contact hrsharedservices@brunswick.com for support. 

For more information about EEO laws, - click here

Brunswick and Workday Privacy Policies

Brunswick does not accept applications, inquiries or solicitations from unapproved staffing agencies or vendors. For help, please contact our support team at: hrsharedservices@brunswick.com or 866-278-6942.

All job offers will come to you via the candidate portal you create when applying through a posted position through https:///www.brunswick.com/careers.  If you are ever unsure about what is being required of you during the application process or its source, please contact HR Shared Services at 866-278-6942 or HRSharedServices@brunswick.com.

Salary : $18 - $23