What are the responsibilities and job description for the Work From Home Reservation Specialist position at Navigate New Horizons?
Work From Home Reservation Specialist!
We are a leading travel agency specializing in providing exceptional travel experiences to clients worldwide. We are dedicated to delivering personalized and high-quality travel services tailored to meet the unique needs of our clientele.
Position Overview: We are seeking a motivated and experienced Travel Professional to join our team remotely. The ideal candidate will have a passion for travel, excellent customer service skills. This position offers the opportunity to work from home while assisting clients in planning and organizing their travel itineraries.
Responsibilities:
- Assist clients in planning and booking travel arrangements including flights, accommodations, transportation, tours, and activities.
- Provide expert advice on destinations, travel options, and travel packages based on clients' preferences and budget.
- Communicate effectively with clients through phone, email, and other communication channels to understand their needs and preferences.
- Research and stay updated on travel trends, destinations, and industry updates to provide the most relevant information to clients.
- Manage reservations, changes, cancellations, and other travel-related inquiries promptly and efficiently.
- Ensure high levels of customer satisfaction by offering personalized service and attention to detail.
- Collaborate with travel partners and suppliers to negotiate deals, discounts, and special offers for clients.
Qualifications:
- No experience necessary
- Willing to become proficient in using travel booking platforms and software.
- Develop a strong knowledge of domestic and international travel destinations, airlines, hotels, and travel regulations.
- Excellent communication and customer service skills.
- Ability to work independently, prioritize tasks, and manage time effectively.
- Detail-oriented with strong organizational skills.
Benefits:
- Remote work opportunity with flexible hours.
- Competitive salary/commission structure.
- Opportunities for professional development and growth within the company.
- Access to industry discounts and travel perks.
