Practice Manager - Emergency Department

The Practice Manager of Aligned Providers New Mexico (APNM) will oversee daily administrative processes and assist with the management of APNM’s providers, will serve as the liaison between APNM and the site Medical Staff Office. This role is accountable for providing direct support to the Medical Director by acting as the main resource and contact in the daily operations and activities in the Emergency Department and inpatient departments. The position is responsible to perform the following, but not limited to key items : Oversee the day-to-day activities, including managing and completing schedules, assisting with shift coverage, reinforcing policies and procedures and supervision of Physicians and APP’s Answering phone in the ED and APNM admin office Organize and conduct provider orientation and onboarding processes in correlation with client facility site(s) Orchestrate APNM apartment turnover and communicate the comings and goings of providers with housekeeping Assist staff with patient transfers, including coordination of care based on patient needs Offer assistance to hospital staff and providers as needed Copy, file, sort, and house documents accordingly Customer service. Maintain the utmost professionalism in all aspects of communication and prioritize customer service Streamline communication and coordination with ancillary departments to support APNM provider needs Work with payroll to ensure accurate input of hours and efficient deposit of funds monthly Act as liaison to all third-party vendors Support with recruitment and credentialing processes with operations accordingly as needed Coordinate work schedules to efficiently make appointments and generate virtual meetings. This will require attendance to record meeting minutes Monthly data extraction. Collaborate with the leadership team to identify quality initiatives and manage quality metrics Prepare provider evaluations. Schedule, prepare and document necessary data for all evaluations Monitor provider schedules and keep track of additional time worked Assist with APNM apps and platforms, i.e., When I Work, GroupMe, any applicable current platforms used, and future platforms in which may be implemented Promote effective working relationships with ancillary departments and hospital leadership to help facilitate meeting department goals and objectives Ability to effectively utilize EMR to review charts for completion, or missing items such as physical examinations, H&P’s, provider signatures and co-signatures, etc. Maintain close relationships with site department leadership at our client facility(ies) Other duties as assigned “Our core values are all aligned around a culture of service to our hospital partners and our staff.” Trust- Always do the right thing Growth- Continuously build on past success Partnership- Every relationship is essential to our success Quality- Constantly enhance experiences by replicating successful practices & innovations To be successful as a Practice Manager, you will possess a set of prerequisite skills to qualify you for this position : Effective and clear verbal and written communication skills Excellent interpersonal and coaching skills Demonstrated ability to lead and develop with a growing organization Demonstrated ability to serve as a successful participant with the team Evidence of the practice of a high level of confidentiality Deft organizational skills Ability to manage multiple priorities and meet deadlines Associate's Degree in related field required, Bachelor's degree preferred Required Experience : 3 years’ related experience in a similar capacity Healthcare industry experience Experience in practice administration and personnel management in a similar environment Experience with EMR Knowledge of provider credentialing and enrollment Physician management operations Clerical and administrative experience Proficient with Microsoft applications; Word, PowerPoint, Excel, Outlook, SharePoint Administrative experience Requisite Knowledge and Skills : Self-motivated with the ability to work independently and complete required duties Exceptionally organized with the ability to manage multiple high priority tasks Excellent interpersonal and communication skills Resilient and flexible Ability to provide consistency in messaging and actions Ability to actively and purposefully seek out opportunities to listen to providers needs and engage in meaningful and solution-oriented dialogue. A transparent communicator that follows through until issues are resolved Basic medical knowledge Effective time management Ability to gain trust of management, peers & staff, and cultivate / maintain effective relations Physical Requirements : Exerting up to 20 pounds of force occasionally, and / or up to 10 pounds of force frequently, and / or a negligible amount of force constantly to move objects. If the use of the arm and / or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work. Work Environment : Normal office and hospital department settings – must be comfortable working in an emergency department environment May work under stressful circumstances at times Light travel may be required from time to time This is an Exempt position for the purposes of the FLSA and the salary is $65,000.00 annually. On-site position at Alta Vista Medical Center, Las Vegas New Mexico Powered by JazzHR

Salary : $65,000