What are the responsibilities and job description for the Customer Care Specialist - NYCPCT position at NavitsPartners?
Job Title: Customer Care Specialist
Duties:
- Respond to customer inquiries and concerns with professionalism and efficiency.
- Use internet tools and software to manage and process client information.
- Train and mentor new team members to uphold service standards.
- Ensure data accuracy by typing at a rate of 25-35 words per minute.
- Provide exceptional customer service, maintaining a professional demeanor at all times.
Skills Required:
- Strong written and verbal communication skills.
- Advanced proficiency with computers and internet tools.
- Ability to manage multiple tasks effectively.
Experience:
- 1 year of experience in a customer-focused role.
Pay Range:
- Weekly: $1,300 - $1,600
Salary : $1,300 - $1,600
