What are the responsibilities and job description for the Customer Care Specialist - NYCPCT position at NavitsPartners?
Job Title : Customer Care Specialist
Duties :
- Respond to customer inquiries and concerns with professionalism and efficiency.
- Use internet tools and software to manage and process client information.
- Train and mentor new team members to uphold service standards.
- Ensure data accuracy by typing at a rate of 25-35 words per minute.
- Provide exceptional customer service, maintaining a professional demeanor at all times.
Skills Required :
Experience :
Pay Range :
Salary : $1,300 - $1,600