What are the responsibilities and job description for the HEALTHCARE BILLING INVESTIGATOR - NYCSOCW position at NavitsPartners?
Job Title : Healthcare Billing Investigator
Duties :
- Review and process patient accounts, ensuring claims are accurately completed for timely submission.
- Resolve billing edits, denials, and rejections by collaborating with payers and internal departments.
- Post payments, adjustments, and refunds to patient accounts and maintain detailed documentation.
- Handle pre-authorizations and follow up on outstanding claims or balances.
- Generate aging reports for patient and insurance balances, addressing overdue accounts appropriately.
- Provide excellent customer service to patients, including arranging payment schedules.
- Refer escalated cases to supervisors as necessary and participate in relevant training sessions.
Skills Required :
Education :
