What are the responsibilities and job description for the IT Helpdesk Specialist - Healthcare Technology - NYCADMINS position at NavitsPartners?
IT Helpdesk Specialist - Healthcare Technology
Responsibilities:
- Provide timely and effective responses to support tickets.
- Log detailed activities and resolutions into the system accurately.
- Uphold high standards of customer service during all interactions.
- Work collaboratively in high-pressure situations, following SLA procedures.
- Use expertise in IIS, HIS, or other healthcare-related software platforms to resolve issues.
Stipend Range:
$76,000 - $89,000 annually.
Salary : $76,000 - $89,000
