What are the responsibilities and job description for the Network Systems Analyst - NSA24-18158 position at NavitsPartners?
Job Description
Job Description
Job Title : Network Systems Analyst
Location : St. Louis, MO
Duties :
- Perform analytical and operational tasks to support cloud, network, and enterprise infrastructure services.
- Rack, stack, configure, manage, and analyze cloud, network, security, and wireless infrastructure.
- Provide feedback to engineers for continuous service improvement.
- Review engineering designs and validate or develop operational procedures and practices.
- Act as a cross-functional bridge between engineering teams and customers, ensuring positive outcomes that align with customer expectations.
- Provide troubleshooting and on-call support for cloud, network, security, and wireless services.
- Collaborate with engineers to evaluate, document, and deploy new products and services.
- Maintain a solid understanding of common infrastructure components, including cloud, network, storage, security, and wireless technologies.
- Rack, stack, and configure network, wireless, security, and cloud components.
- Conduct troubleshooting and manage incidents involving faulty hardware and configurations.
- Analyze engineered systems and documentation against customer expectations, providing feedback to Engineering for continual service improvement.
- Pursue focused training in one or more specialties, serving as an operational subject-matter expert and team leader for a specific technology (e.g., cloud, network, security, wireless).
- Participate in after-hours maintenance, including on-call support, security patching, and scheduled maintenance.
- Deliver service requests for infrastructure customers, such as DNS, DHCP, certificates, and VIPs.
- Utilize IT Service Management practices, including ticket updates, customer communication, change management, time tracking, and project updates.
- Perform additional duties as assigned.
Skills :
Education :
Minimum Degree Required :
