What are the responsibilities and job description for the Technical Support Specialist - Healthcare Systems - NYCTHERP position at NavitsPartners?
Job Description
Job Description
Technical Support Specialist - Healthcare Systems
Job Summary :
Provide technical support for healthcare systems, ensuring prompt resolution of issues and maintaining operational efficiency. Deliver outstanding customer service while documenting all activities thoroughly.
Responsibilities :
- Respond to and resolve support tickets in a timely manner.
- Document all actions and communications within the support system.
- Troubleshoot issues with imaging and hospital systems, including PACS and EPIC.
- Communicate effectively with key organizational stakeholders in high-pressure situations.
Qualifications :
