What are the responsibilities and job description for the Insurance Customer Service Representative position at NavSav?
Job Title: Personal Lines Account Manager
About the Role
We are a rapidly growing independent agency with over 65 locations in 17 states. Our mission is to provide exceptional customer service and guide our clients through unexpected events.
Key Responsibilities
- Establish and develop long-lasting relationships with clients
- Provide prompt, accurate, and friendly customer service
- Discuss client coverage needs, gaps, billing concerns, policy changes, etc., and process any needed policy updates
- Conduct regular policy reviews and remarket policy renewals as necessary for client retention
Benefits Included
- Medical Insurance
- Retirement Plan with 3% match
- Paid Holidays
- Paid Vacation
- Vision Insurance
- Supplemental Insurance
- Dental Insurance
Requirements
- Property and Casualty license
- Must be willing to work from our office in Reynolds, GA, 5 days a week
- Pass a background check
- Customer service experience
- Strong verbal and written communication skills
- Proficient in Microsoft Office Suites and Internet Browsers
- Self-motivated individual who can work independently
- Excellent problem-solving skills
- Ability to multitask
About Us
We are a dynamic team that brings ambition, passion, and innovation to every aspect of our business. We prioritize growth and retention, and we need dedicated individuals like you to help us achieve our goals.
