What are the responsibilities and job description for the Guest service representative position at Navy Exchange Service Command?
Guest Service Representative Part Time w / Benefits
Job Number : 2400031U
2400031U
Primary Location
United States-Washington-Oak Harbor
Organization
NGIS WHIDBEY ISLANDPay Range : $19.55 or more DOE
Join us as our next Guest Service Representative at Navy Gateway Inns & Suites, with the Navy Exchange Service Command in Oak Harbor, WA
ELIGIBLE FOR A $500.00 HIRING INCENTIVE (must meet eligibility req’t)
Why the Navy Gateway Inn & Suites (NGIS) and Navy Exchange Service Command (NEXCOM) ?
While some may serve overseas for our country, we hold down the fort we serve the men and women who wear the flag America’s strength, America’s heart.
We are here to guide them, and deliver our service members and their families the tools they need to do what they love to do.
Here at the NGIS located on Naval Air Station Whidbey Island, no two days will look the same.
oYou can expect an unforgettable,dynamic, and competitive work environment.
oWe are a diverse and inclusive team supporting a high volume business, who push ourselves and those around us to develop personally and professionally, every single day.
This is where YOU fit in : NGIS Whidbey is in need of a Guest Service Representative to answer the call; a team player who is dedicated to supporting our local Naval community, and operational successes on a day to day basis.
So, what does a typical day look like? What does it take to succeed?
oServes as first point of contact with guests; Assists guests with all requests, in person or via telephone.
oMaking, confirming and / or cancelling room reservations, collecting payments and presenting lodging receipts, check-in / check-out process, authorized patron verification, guest room assignments, credit card processing etc.
oOperates a multi-line telephone system, records and delivers messages, as required, and answering inquiries pertaining to services, base facilities,
area attractions and travel directions.
The Qualifiers :
o1 year of experience in progressively responsible work related to position to be filled.
o1 year general office clerical experience
oMust possess the knowledge and skills necessary to perform job duties.
oMust pass a pre-employment criminal background check.
The Benefits begin DAY ONE :
We know you work hard, and cultivate the very best solutions for your family and that’s why we offer a competitive federal salary & comprehensive benefit plan.
oBenefits begin on DAY ONE
üMedical / Vision & Dental
ü401(k) & Pension Plan
üLife & Disability Insurance
üSick and annual leave accruals
üTuition reimbursement program
üContinuity of Employment Programs for Military Spouses
üTax Free shopping, worldwide, at any Navy Exchange location
üAccess to on-base amenities, including lodging, bowling, gym, movie theaters, & much more (where available)!
üEmployee Assistance Plan (EAP)*
Includes LifeMart Discount Savings Program
GENERAL EXPERIENCE One 1 year of general office clerical experience that demonstrated the ability to perform clerical duties satisfactorily.
SPECIALIZED EXPERIENCE One 1 year progressively responsible experience related to the position to be filled.
SUBSTITUTION OF EDUCATION FOR EXPERIENCE Study completed in a college university or junior college above the high school level may be substituted on the basis of one-half academic year of study for 6 months of experience.
Last updated : 2024-09-12
Salary : $20
