What are the responsibilities and job description for the NHG General Manager, Navy Lodge position at Navy Exchange Service Command?
Navy Exchange Service Command Lodging Manager
Manages one or more NEXCOM Hospitality Group (NHG) Lodging facilities to ensure performance meets established NHG guidelines and standards.
Key Responsibilities:
- Operates a professional Department of Defense (DoD) lodging operation, consistent with those services and amenities provided in a commercial, mid-scale hotel for guests in a Temporary Duty (TDY), Permanent Change of Station (PCS), or Leisure status.
- Covers the alteration, minor construction, painting and preventive maintenance of NHG facilities.
- Coordinates service requirements with the Contract Specialist for items that lend themselves to contract negotiation procedures following NEXCOM policies and procedures.
- Develops and administers operating and equipment budgets in conjunction with NHG Headquarters.
- Maintains contact with guests to ensure satisfaction and responds to all inquiries and complaints in a professional and timely manner.
Requirements:
- Three years of experience in administrative, technical, or other responsible work enabling a general knowledge of operational practices and procedures.
- Two years of progressively responsible experience providing an in-depth knowledge of hotel/motel or institutional management operations.
Benefits:
Flexible schedules, relocation, world-class benefits, including Continuity Priority Placement for military service family members, and paid relocation for eligible positions.
