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SALES ASSOCIATE - FLEX (0-19.5 HOURS) - NORTH ISLAND MAIN STORE

Navy Exchange Service Command
San Diego, CA Full Time
POSTED ON 1/20/2025
AVAILABLE BEFORE 4/18/2025

Job Description - SALES ASSOCIATE - FLEX (0-19.5 HOURS) - NORTH ISLAND MAIN STORE (2500002T)

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Job Number : 2500002T

Primary LocationOrganizationOrganization : North Island Pay Range : $16.85 DOE

Come work for us as a FEDERAL EMPLOYEE , and help support our mission by providing customers with quality goods and services at a savings and to support quality of life programs for active duty military, retirees, reservists, and their families.

Job Summary :

As a sales associate, you will be the face of our company. You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational, insightful, and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact on the organization.

Duties and Responsibilities :

  • CUSTOMER SERVICE

Proactively engage and make a connection with customers.

  • Asking questions and listening to customers' needs.
  • Directing customers to merchandise and informing them about upcoming events, promotions, and mobile offers.
  • Cooperate and build positive, inclusive, and respectful relationships; take accountability for your own actions and outcomes.
  • ORGANIZATION
  • Maintaining store appearance.

  • SALES
  • Cross-selling products and knowing the layout of the store.

  • Make suggestions to customers on the latest trends and current promotions based on customers' individual needs.
  • Learning product features and keeping up with the latest trends.
  • Using a Point-of-Sales system for processing cash exchanges, discounts, and other transactions.
  • Completing various forms of paperwork, reports, and reconciliation.
  • INVENTORY
  • Be the keeper of merchandise; complete all inventory processes and ensure merchandise is properly checked in and accurately ticketed.

  • DEPENDABILITY
  • Adherence to assigned work schedule; accurate and complete follow-through on work assignments.

    Qualifications :

  • PRODUCT KNOWLEDGE : Basic knowledge of products and merchandise.
  • EXPERIENCE : Retail experience preferred but not required.
  • COMMUNICATION SKILLS : Strong interpersonal and communication skills. Ability to read, write, and interpret instructional documents. Ability to effectively communicate with customers, peers, and management.
  • MATHEMATICAL SKILLS : Basic math functions such as addition, subtraction, multiplication, and division.
  • REASONING ABILITY : Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business.
  • PHYSICAL DEMANDS WORK ENVIRONMENT : This position involves constant moving, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Involves lifting at least 25 lbs. and up to 50 lbs. in some departments.
  • OTHER SKILLS : Enthusiastic, friendly, and energetic with a desire to provide outstanding service.
  • WORK HOURS : Available to work a variety of hours which may include early mornings, evenings, weekends, and holidays.
  • This position is covered by National Association of Government Employees, Local R12-29 Union Agreement.

    No experience required. High school graduate or equivalent preferred.

    J-18808-Ljbffr

    Salary : $17

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