Business Systems Analyst IV (Product Portfolio Management)

Overview

The successful candidate will service as a Business Systems Analyst, responsible for analyzing business processes, identifying opportunities for improvement and developing and implementing agile solutions that support enterprise initiatives with a focus on risk and controls. This role will play a key part in support the Finance and Accounting departments, ensuring that systems and processes align with business needs while maintaining compliance operational efficiency.

The ideal candidate will have a strong background in finance and accounting, experience working with agile methodologies and expertise in IT controls, risk assessment and solution implementation. This individual will work closely with leadership, risk analysis, and key business, security and technology stakeholders to assess high risk processes, identify controls and develop strategies to reduce financial and operational risk.

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Responsibilities

Provide ongoing support, configuration management, testing of the ERP system, ensuring it operates efficiently and meets business needs

Acting as a Product Owner for the ERP solution, defining and prioritizing system enhancements, assisting with roadmap management and ensuring alignment with business objectives

Partner with process owners to identify, design and document new business processes or changes to existing processes including process narratives, related data and system flowcharts, and the identification and documentation of key controls, to ensure testability of existing, new or modified controls, and ensure control and process owners understand their role and responsibilities

Partner with Enterprise Technology Services, Security and Finance business process and control owners as a subject-matter expert for the design and effectiveness of implemented IT general controls, including identifying opportunities for process improvements / efficiencies through automation and use of data analytics where possible, and collaborate with process owners in the implementation of the solutions

Partner with the Internal Controls over Financial Reporting (ICFR) governance program to support transformation and alignment of new ICFR governance processes and procedures

Serve as liaison between the product team, business owners and Internal Audit (IA). Facilitate, navigate and support stakeholders through IA processes from initiation to closure

Support multi-disciplinary control initiatives to evaluate controls and ultimately transform any control gaps into mature control environments

Support the evaluation of the operational performance of existing controls and devise remediation strategies that align control performance with the appropriate risk mitigation methodology

Analyze and review existing policies, process narratives, and process models / flowcharts to develop insight into the current state of business processes and lead discussions on recommendations for enhancement

Support activities to design, develop, and implement Key Control Matrices (KCMs) that summarize a broad range of business processes into a control-centric and executive-ready audit deliverable

Create and recommend remediation plans for existing ICFR related Information Technology General Controls (ITGCs) to address control gaps in design effectiveness

Validate and update controls documentation (e.g., process narratives, process models / flowcharts, and Key Control Matrices(KCMs)) as needed to ensure accuracy and completeness

Identify industry best practices associated with risk management and develop subordinate qualitative and quantitative methodologies needed to address those risks using effective controls

Produce detailed timelines and milestones for control-related projects the enables external tracking and performance appraisal

Support the Product Managers and Product Owners in creation, execution and prioritization of assigned risk and controls related user stories

Review results from control assessments and communicate / escalate critical issues to Leadership and identify upstream and downstream impacts

Solve the most complex control-related business problems by defining the problem, interviewing stakeholders, identifying and evaluating alternatives, and presenting findings

Promote a strong risk and controls culture within the Product Team, ensure IT Risk and Controls are evaluated as part of all product / project initiatives

Collaborate with finance and accounting stakeholders to understand business requirements, identify pain points, and opportunities for improvement

Develop and maintain a deep understanding of existing systems and processes and identify opportunities to streamline or automate these processes

Create detailed requirements documentation, user stories, and acceptance criteria to support the development of agile solutions

Participate in agile ceremonies such as sprint planning, daily stand-ups, sprint reviews, and retrospectives

Work with development teams to ensure that solutions are developed in accordance with the requirements and meet the needs of the finance and accounting departments

Perform user acceptance testing and ensure that solutions meet the needs of the business and are of high quality

Provide training and support to finance and accounting users of the systems and processes that you have developed

Perform other related duties as assigned

Qualifications

Bachelor’s degree in Accounting, Computer Science, or related field, or the equivalent combination of experience, education and training

Experience with Internal Controls over Financial Reporting (ICFR)

Advanced knowledge of SOX including GAAP principles, financial statement preparation, and internal accounting controls

Extensive knowledge of internal control frameworks and a solid understanding of the concepts of control design and operational efficiency, with specific focus and experience in information technology general controls (change management, system development life cycle, access and computer operations) and the design and implementation of IT application controls

Significant experience with extracting and documenting business process controls and information technology application and general controls (e.g., access controls list, change controls, segregation of duties, etc.)

Advanced skills presenting to all levels of stakeholders (including Leadership) across various departments

Extensive experience in problem resolution including determining root cause, scope and scale of issues

Extensive Experience supporting large Finance IT projects / initiatives which have business risk and impact

Extensive experience that demonstrates the ability to research, compile, and document data, business processes, and workflow

Advanced skill presenting findings, conclusions, alternatives and information clearly and concisely

Desired Qualifications

Experience working in an agile environment and an understanding of agile methodologies

Strong analytical and problem-solving skills

Excellent communication and collaboration skills

Ability to manage multiple priorities and deliver high-quality work on tight deadlines

Experience developing and implementing IT Controls for a large software transformation

Experience with financial systems such as SAP, Oracle, or Workday is a plus

Hours : Monday - Friday, 8 : 00AM - 4 : 30PM

Location : 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526 | 141 Security Drive, Winchester, VA 22602 | 9999 Willow Creek Road, San Diego, CA 92131

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

Our approach to careers is simple yet powerful : Make our mission your passion.

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Equal Employment Opportunity : Navy Federal values, celebrates, and enacts diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected Veteran.

Hybrid Workplace : Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.

Disclaimers : Navy Federal reserves the right to fill this role at a higher / lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act : Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

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