People & Culture Coordinator

JOB SUMMARY

The People & Culture Coordinator provides administrative, benefits administration, and recruitment support to the People & Culture Department. This position will serve as the primary point of contact for the People and Culture Department serving as the first line of support to employees across a range of HR services. Verifies that I-9 documentation is current and captures and maintains EEOC and affirmative action data. Works with the People & Culture Manager to process background checks and drug screenings. Prepares offer and benefit packets. Assists in the preparation of employee special events and meetings. Serves as a backup for payroll processing and activities. Works closely with the Guest Experience and Services team to ensure that Navy Pier, its employees, and its guests are provided with the support and service needed to operate exceptionally. 

TEMPORARY ASSIGNMENT

Please note that this role is intended to be a temporary assignment which will begin in March 2025 and end in September 2025. There are currently no plans to extend the role, nor for this role to become permanent.

KEY DUTIES AND RESPONSIBILITIES

The duties and responsibilities listed below are representative of the knowledge, skills and/or abilities required to successfully perform this job. Duties may include, but are not limited to:

• Primarily serve as a liaison to the Guest Experience department. Assisting in and taking ownership of several Human Resources related responsibilities as they relate to summer guest experience staff including but not limited to, Recruitment, Onboarding, and Employee Engagement. 
• Provides administrative support for the People & Culture department, maintains the department’s master calendar; schedules staff meetings and interviews as requested; sorting and routing department mail;
• Mails, scans, and emails documents; makes copies; and performs other clerical functions as needed.
• Updates and maintains Human Resources-related components of Navy Pier’s intranet and HRIS systems.
• Completes and maintains I-9 forms and files. Verifies that I-9 documentation is current and captures and maintains EEOC and affirmative action data used in EEO-1 reporting.
• Facilitates unemployment compensation claim processes.

• Coordinates the People & Culture electronic files on the Shared HR Drive. Organizes, maintains, and stores all electronic files on the Shared HR Drive and DocuWare.

• Coordinates the pre-employment process: background checks, drug screening, and professional reference checks.
• Assists with the new hire orientation, onboarding, and training of new employees on related HR processes and systems.
• Responsible for creating and maintaining employee files for active and terminated employees.
• Conducts, in conjunction with the People & Culture Manager, audits of payroll, benefits and other HR programs.
• Serves as a backup for payroll processing and activities.
• Assists in the preparation of employee special events and meetings.
• Assist in preparation of presentations, reports, and other prep materials as requested.
• Performs and completes additional tasks and projects assigned by Manager.

QUALIFICATIONS

The minimum level of knowledge, skills, and/or abilities required for this role include:

EDUCATION

• Requires a minimum of an associate’s degree with an emphasis in Human Resources, Business, or related field and/or equivalent experience.

EXPERIENCE

• Requires a minimum of one year of relevant experience, preferably in supporting onboarding processes, payroll processing, performance management and the recruitment process.  

COMPENSATION

The pay for this position ranges from $25-$28 on an hourly basis and is paid out Bi-Weekly.

BENEFITS

The Candidate hired for this position will have access to the following benefits for themselves and/or their dependents the first of the month following the first 30 days of their employment:

• Medical
• Dental
• Vision
• Health Savings Account, including company contributions
• 401(k) plan, including company contributions
• Basic and Voluntary Life Insurance
• Short Term Disability
• Long term Disability
• Voluntary Hospital Indemnity coverage
• Voluntary Critical Illness coverage
• Voluntary Transit Flexible Spending Account
• Voluntary Dependent Care
• Voluntary Limited Purpose FSA

ADDITIONAL QUALIFICATIONS:

• Demonstrated success recruiting for diverse positions

• Efficient time management skills with a proven ability to meet deadlines
• Experience working with a high volume of employees both seasonal and permanent
• Experience working with employees who may be new to the workforce

• Excellent organizational skills and attention to details
• Effective communication and interpersonal skills
• Ability to work collaboratively with all departments and levels of the organization

• Ability to act with integrity, professionalism, and confidentiality
• Working knowledge of employment-related laws and regulations
• Proficient with Microsoft Office Suite
• Proficiency with or the ability to quickly learn the organization’s HRIS and talent management systems, i.e., Employco, Hireology and Ultimate Kronos Group (UKG) Workforce Ready

WORK ENVIRONMENT

Navy Pier is continuously working to create an inclusive and equitable environment where everyone is welcomed. It's not enough that you are here, we want you to feel like you belong here.

This role requires the ability to work extended (long hours) during a normal work week as needed. The employee must be able to work nights, weekends, and holidays as necessary and required. Work is primarily performed in a normal office environment.  Since work is sometimes done outdoors in varying weather conditions, the employee must be able to tolerate extreme temperatures or inclement weather on occasion. A winter coat and sunglasses are recommended for such occasions.

This role requires in-office work for 37.5 hours every week, as well as occasionally leaving the office to attend work-related events both at the pier as well as for recruitment purposes.

Salary : $25 - $28