Demo

Manager Audience Development Insights

NBCUniversal
New York, NY Full Time
POSTED ON 2/18/2025
AVAILABLE BEFORE 5/7/2025

Job Description

At Peacock, we know life is complicated but believe entertainment shouldn’t be. We envision a more human streaming experience that embraces the entertainment you love. Backed by 100 years of NBCUniversal legacy, we know how to entertain. We combine this legacy with an insatiable itch for innovation, embracing the data and technologies that challenge the status quo. Our team is never done obsessing over how best to deliver excellence across television, film, sports, news, and more.

This ambition is a group effort. As challengers at heart, our secret weapon is our talented team of big thinkers, data-driven drivers of growth and innovation. We start by putting people first, embracing empathy and compassion to create a more dynamic, more fulfilling workplace and a better, more enjoyable product. As a company, we embrace the power of transparency and inclusion. We know the best idea can come from anywhere, so we’re committed to creating an organization where we act as one and put ego aside. We are determined to forge the next frontier of streaming through trust, teamwork, and talent.

Peacock is looking for a Manager of Audience Development Insights to join the Audiences and Insights team. This role will be responsible for reporting on and analyzing the performance of Peacock’s CRM program. The successful candidate has a passion and proven history for leveraging data to deliver meaningful insights that optimize campaign performance and drive strategy.

Responsibilities : _

  • Oversee ongoing reporting and insights for Peacock’s CRM program (includes email, push notifications, and in-app notifications)
  • Provide actionable insights and recommendations based on reporting to strategy leads on an ongoing basis
  • Oversee channel measurement for Peacock’s CRM program
  • Support ad hoc reporting requests from the CRM team
  • Draft analysis requests for Decision Sciences on behalf of the channel and / or strategy leads
  • Consult on A / B test setup and measurement for the CRM team
  • Partner with Decision Sciences on the development and management of self-serve dashboards for the CRM program
  • Leverage Peacock’s internal BI tool to provide platform insights that inform strategy and decision-making across Audience Development

Qualifications : Qualifications

  • 3-5 years of relevant CRM reporting and analytics experience
  • BA / BS in Marketing or related field
  • Advanced Excel skills (Pivot Tables, VLOOKUP, etc.)
  • A deep understanding of multiple marketing channels and their measurement frameworks
  • Strong analytical skills with ability to deliver insightful ideas and draw findings from reporting
  • Experience with A / B testing best practices and setup for unbiased, measurable outcomes
  • Ability to translate business questions and campaign goals to analysis
  • Experience working in PowerPoint to create decks and organize information from reports for easy consumption by internal stakeholders
  • Excellent written and oral communication skills
  • Experience with streaming or subscriptions services is a plus
  • Hybrid : This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.

    This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website.

    Salary Range : $80,000 - $110,000 (bonus and long-term incentive eligible)

    Additional Information

    As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

    NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.

    If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and / or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com.

    Salary : $80,000 - $110,000

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