What are the responsibilities and job description for the Manager Platform Operations position at NBCUniversal?
At Peacock we know life is complicated but believe entertainment shouldnt be. We envision a more human streaming experience that embraces the entertainment you love. Backed by 100 years of NBCUniversal legacy we know how to entertain. We combine this legacy with an insatiable itch for innovation embracing the data and technologies that challenge the status quo. Our team is never done obsessing over how best to deliver excellence across television film sports news and more.
This ambition is a group effort. As challengers at heart our secret weapon is our talented team of big thinkers datadriven drivers of growth and innovation. We start by putting people first embracing empathy and compassion to create a more dynamic more fulfilling workplace and a better more enjoyable product. As a company we embrace the power of transparency and inclusion. We know the best idea can come from anywhere so were committed to creating an organization where we act as one and put ego aside. We are determined to forge the next frontier of streaming through trust teamwork and talent.
We are seeking a highly skilled and motivated Manager Platform Operations to join our dynamic Peacock Product Marketing team. This role demands expertise in crossfunctional collaboration with a knowledge base in content marketing strategy and product development. The ideal candidate will have a passion for overseeing features develop from a conceptual stage to releasing in production.
Key Responsibilities
- Manage a team that oversees the development and track the progress of feature functionality & A / B testing from endtoend.
- Collaborate on new product enhancements by defining requirements advising on operational implementation testing upon release and troubleshooting bugs and functionality gaps to successfully deliver products to market.
- Liaison between Strategy Product Data and Decision Science teams Metadata QA and other stakeholders to ensure experimental and evergreen metadata enhancements account for impact and opportunities across all teams managing processes and updates to ensure success endtoend.
- Support a 24 / 7 operation responsible for updating content based on performance programming tactics and events unfolding in real time working in coordination with Product Strategy and Tech teams in addition to other key stakeholders.
- Provide additional support for tentpole initiatives including high profile content launches breaking news events and marquee sporting events.
- Attend weekly Product and Tech workstream meetings as a marketing operations representatives speaking on upcoming changes enhancements features and issues
- Evaluate incidents to identify immediate solutions and work with the Impact team to escalate issues to the proper departments if necessary.
Qualifications :
Hybrid : This position has been designated as hybrid generally contributing from the office a minimum of three days per week.
This position is eligible for company sponsored benefits including medical dental and vision insurance 401(k) paid leave tuition reimbursement and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website.
Salary Range : $85000 $110000 (bonus eligible)
Additional Information :
As part of our selection process external candidates may be required to attend an inperson interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversals policy is to provide equal employment opportunities to all applicants and employees without regard to race color religion creed gender gender identity or expression age national origin or ancestry citizenship disability sexual orientation marital status pregnancy veteran status membership in the uniformed services genetic information or any other basis protected by applicable law.
If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and / or recruitment process as a result of your disability you have the right to request a reasonable accommodation. You can submit your request to .
Remote Work : Employment Type :
Fulltime
Key Skills
Six Sigma,Lean,Management Experience,Process Improvement,Microsoft Outlook,Analysis Skills,Warehouse Management System,Operations Management,Kaizen,Leadership Experience,Supervising Experience,Retail Management
Experience : years
Vacancy : 1
Salary : $85,000 - $110,000
