Senior Cloud Infrastructure Engineer

It starts with our culture ...

Common sense has never been common.

If it were, the world would be a different place. Things would run smoothly and on time. People would do what they say and say what they do. Everything would be fair, without all the small talk. And banks would only sell you what you need. When a banker looked at a client, they wouldn't just see a number, they'd see a dad or a mom or a graduate or a business owner. Our Bankers understand the complexities of people's lives and offer simple solutions.

That's the basics of Relationships. Fairness. Simplicity

When you choose our Company, you have an opportunity to make an impact beyond the walls of our buildings.

We have a long-standing commitment to Equity, Diversity and Inclusion. Through lending, investing, grants, and volunteerism, NBH Bank promotes the growth, revitalization and sustainability of the communities we serve. We believe that these are important elements in building and sustaining a successful organization and a positive, results-driven culture. We strive for all of our associates to feel welcome and empowered at work.

This type of position is ideal for someone looking to build a career in finance, banking, and technology. We will provide you training and coaching throughout your onboarding experience, as well as on the job. As you demonstrate success, there will be opportunities for advancement within our organization.

The focus of a Sr. Cloud Infrastructure Engineer centers around producing timely results that are high quality and accurate. Benefiting from an analytical, inquiring and critical mind, this job requires imagination and strong problem solving skills, but with a strong technical orientation. The job requires an ability to deal with abstract concepts, systems and ideas and all of that in an organized and self-disciplined way. This job demands deep knowledge and expertise and to do it successfully depends on understanding detailed information. Intellectual confidence is important in this job and to do it well requires close, hands-on involvement, careful follow-up and very disciplined, and limited, delegation. Central to this job is the need to weigh all decisions carefully and thoroughly, based on expertise in order to avoid unpredictable risk. You will be responsible for a variety of tasks including developing and maintaining cloud architecture, continuous monitoring, security, growth, business continuity, and disaster recovery. Additionally, Sr. Cloud Infrastructure Engineers are expected to continually strive for innovation, efficiencies, enhance security posture, proactively remediate problem areas, write documentation and educate users on functionality, build a great rapport with clients and fellow associates, and treat others with respect and consideration regardless of their status or position.

As a Sr. Cloud Infrastructure Engineer you will act as a communication bridge between both internal departments and external groups (between vendors as needed or between the vendor and internal departments). You will be responsible for a variety of tasks including provide level 2 infrastructure support for day-to-day cloud infrastructure operations. Participate as Subject Matter Expert for event handling and streaming. Architecture and implement Event Grids, Event Hubs, and SNS topics to drive application experience with real-time data. Design and implement AWS Lambda evaluate the future roadmap to proactively prepare for business growth. Help ensure the security posture of cloud infrastructures remains a top priority among all projects. Research and recommend innovative, and where possible, automated approaches for system administration tasks while considering entire application ecosystem and impacts. Assist all technology related peers with mentorship and guidance.

Assists in administration of multiple systems. Assist with configuring and maintaining all cloud infrastructure systems related to Microsoft Azure servers, Azure Entra, O365 services, and data storage. Implement effective Privilege Access Management policies to ensure least privileged access to Azure resources. Testing and validation of conditional access policies. Backup and recovery planning and procedures along with documentation. Ensure effective monitoring and reporting strategies are in place for the continuous monitoring and operation of the cloud environment from a security and availability standpoint. Assess and recommend solutions for achieving secure access to enterprise cloud applications

Additionally a Sr. Cloud Infrastructure Engineer will follow policies and procedures; complete administrative tasks correctly and on time; support the Bank's goals and values; will perform other duties as assigned; benefit the bank through outside activities, participate in coordination of disaster recovery planning and preparation, build a great rapport with clients and fellow associates, and treat others with respect and consideration regardless of their status or position.

Minimum Requirements:

• Degree in Computer Science, Engineering (or related discipline) or equivalent combination of education and related work experience
• 3 years of experience in cloud infrastructure, Azure Entra, O365 services, backup and recovery

Desired Qualifications:To be considered an ideal candidate, you should possess some of the following qualifications:

• 5 years of relevant job experience in bank technology or consulting
• Experience working with IT Infrastructure support and cloud infrastructure support teams a plus
• Willingness to learn and adopt new technologies
• Experience in a multi-region Azure environment
• Experience with Kubernetes systems implementation, management, and ongoing maintenance
• Experience with bank systems, vendor partnerships and resolution of complex system issues

Desired Skills: Ideal candidates for this position should possess some or all of the following skills:

• Experience designing, configuring, and support cloud infrastructure systems
• Ability to make sound and timely decisions, to consistently deliver on commitments, and assume responsibility for results
• Ability to think creatively and meet challenges with resourcefulness
• Ability to prioritize competing demands and effectively manage multiple tasks and/or projects
• Take initiative to research and resolve problems prior to asking for assistance from Manager and ability to make quick pivots with priorities
• Familiarity with Change Management processes, controls, and documentation.
• Strong project management skills
• Must be self-motivated, proactive, service-oriented team player with good interpersonal skills
• Ability to communicate technical issues to a variety of audiences
• Ability to function as part of an administrative support team
• Hands on software administrative experience
• Ability to provide after-hours on-call support
• Experience in uncovering requirements, conceptualizing solutions, and developing a framework for implementation of systems
• Well developed and proven organization skills with ability to utilize time efficiently
• Experience with Azure Log Apps and/or Azure Functions
• Experience with Azure Kubernetes Istio
• Experience with AWS Lambda functions
• Experience with Azure DevOps
• Responsive and flexible; ability to adapt to changes in the work environment and modify approaches or methods to best fit the situation
• Exceptional verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct others, train personnel, write procedures and correspondence, speak clearly to clients and associates
• Absolute discretion when dealing with confidential matters
• Strong typing skills to meet production needs of the position
• Ability to perform extensive system configurations in banking platforms
• Ability to train and coach associates, as appropriate

Work Environment:

We are a culture that believes that people are our greatest asset and are at the heart of everything we do. We take pride in bringing clarity and simplicity to our associates (employees) and clients. Our decisions are made efficiently, fairly and locally. Our success is directly tied to the communities we serve. It is equally important for us to look through the lens of our applicants and associates to identify their individual needs. As such, we want to share the following:

• We are committed to our core value of meritocracy and supporting our associates in growing within their role
• Flexible scheduling : Remote office environment, manager permitting, with traditional hours
• Must be able to work at a rapid pace while sitting for long periods of time (typically no longer than 8 hours)
• Must be able to work overtime to the extent necessary
• Must be able to travel - estimated at 5% to 10% of the time

Thank you for your application!
The Bank is committed to providing qualified applicants and associates reasonable accommodation, when necessary, to enable the individuals to complete the application process and/or perform the essential functions of the job. An applicant and/or associate requiring reasonable accommodation to perform any essential job function, should contact Human Resources.

The Bank's policy is to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. The Bank is proud to be a drug-free workplace.

Selected candidate(s) for hire must complete the following prior to employment: a criminal history report, global screen, drug screen, employment credit report and if applicable, a driving record. Applicants must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.