What are the responsibilities and job description for the Relationship Banker Specialist position at NBT Bank?
The Role of a Relationship Banker at NBT Bank involves delivering high-quality customer service and responsiveness to meet both internal and external customers' needs.
Key Responsibilities
- Process daily transactions with accuracy and efficiency, while handling general customer and account servicing duties.
- Provide consultative customer service to ensure a clear understanding of customers' needs versus wants, enabling viable solutions delivery.
- Engage in referral and relationship management according to established objectives and goals.
In this role, you will have the opportunity to grow professionally and develop your skills in providing top-notch customer service. You will be responsible for building strong relationships with our clients, identifying their needs, and delivering solutions that meet their expectations.
