What are the responsibilities and job description for the System Administrator position at NC America?
The System Administrator will maintain the company’s technology infrastructure, combining the roles of Systems Engineering, Service Operations, and DevOps. This position requires a hands-on approach to manage physical servers, network devices, and cloud-based systems while ensuring optimal performance and scalability. The ideal candidate will also have some knowledge of networking to support infrastructure needs.
[Responsibilities]
- Implement and support solutions for information technology needs through new and existing applications, systems architecture, and applications infrastructure.
- Perform technical troubleshooting and apply judgment to resolve complex issues across Systems, DevOps, and Networking domains.
- Maintain and improve the company’s cloud infrastructure, ensuring optimal performance and scalability.
- Provide technical support for corporate systems.
- Identify and automate manual processes to improve efficiency.
- Support and maintain continuous integration and continuous deployment pipeline (CI/CD Pipeline).
- Maintain accurate documentation of processes, configurations, and changes to support knowledge sharing and troubleshooting.
- Utilize tools and technologies like GitLab, Jenkins, Terraform, etc.
- Participation in on call rotation will be required.
- Communicate with various internal teams and third parties to maximize efficiency and company success.
[Qualifications]
- Bachelor's degree in computer science, Information Technology, or a related field, or an equivalent combination of education, training, and experience.
- 5 years of experience in information technology, with a focus on systems engineering, DevOps, and cloud infrastructure.
- Technical certifications are a plus.
- Familiarity with scripting in common languages (Python, Bash, and PowerShell preferred).
- Strong interpersonal and collaboration skills.
- Excellent verbal and written communication skills.
- Strong technical documentation skills.
- Proficiency in Windows administration.
- Experience in Linux administration is a plus
- Familiarity with multi-platform orchestration tools (Terraform preferred) and Continuous Integration tools (Jenkins, GitLab, etc.).
- Knowledge of domain controller and Active Directory management.
- Experience with cloud-based systems, particularly AWS.
- Knowledge of data privacy practices and laws.
