What are the responsibilities and job description for the QA Training Specialist position at NC Department of Adult Correction?
Description Of Work
The Department is required to provide thousands of hours of training to its nearly 20,000 employees annually. The burden of delivery falls with two separate entities: (1) OSDT for Basic Training and some In-Service (2) Division level, such as DOI or DCS augmented by Community Colleges across the state. The QA Training Specialist position will ensure consistency in the delivery of the required curriculums on a statewide basis and thus will assist in the development and managing the Strategic Plan for the Office of Staff Development & Training (OSDT).
OSDT is also accredited through the American Correctional Association. This position will assist the Strategic Assistant to the Director to maintain all standards of ACA in PowerDMS and maintain OSDT policies in PowerDMS. This position will also assist in the management, review, and update of OSDT policies and procedures in accordance with Federal, State Law, Administrative Code, State Policy, and DAC policy.
This position plays a vital role in the core operations of the Department of Adult Correction, directly impacting the effectiveness of its functions. Therefore, the individual in this role must follow the established policies and standard operating procedures that govern field-based positions and that of an essential purpose identified by the Office of Staff Development and Training (OSDT). Adhering to these guidelines ensures that the specific requirements of the agency are met and that the overall mission is effectively supported.
Note
This is a full-time position (40 hours per week) with State Benefits .
As of January 1, 2025, there are new increase adjustments to the state's pay plans which were approved by the State Human Resources Commission, effective January 1, 2025. The new salary range will be $45,926 – $80,369.
Note to Current State Employees: State employees are encouraged to apply for positions of interest even if the salary grade is the same as, or lower than, their current position. If selected for this position, a new salary will be recalculated taking into consideration the quantity of relevant education and experience, funding availability, and internal equity. Based upon these factors, a pay increase MAY result.
Knowledge, Skills And Abilities / Competencies
The Knowledge, Skills, and Abilities listed below, along with the Minimum Education and Experience requirements, are REQUIRED to qualify for this position. We will not review resumes in lieu of the Experience and Education listed on the application. To qualify for this position, applicants must document on the application that they possess ALL of the following:
Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See https://oshr.nc.gov/experience-guide for details.
Bachelor's degree and four years of experience directly related to instruction and training, including one year in an administrative or coordinative capacity (OR) an equivalent combination of education and experience to demonstrate the required skills and knowledge.
Supplemental and Contact Information
Come Join Us to Make a Difference!
Department of Adult Correction is one of the largest state agencies with more than 19,000 employees. It is responsible for safeguarding and preserving the lives and property of its citizens through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced after conviction for violating North Carolina laws. This department includes State Prisons with custody, healthcare, and facility operations staff as well as the division of Community Supervision. Other divisions include Administration, Compliance & Accreditation, Comprehensive Health Services, Internal Affairs & Intelligence Operations, Post-Release Supervision & Parole Commission, and Rehabilitation & Reentry.
The Office of Staff Development and Training (OSDT) is the cornerstone of training for the North Carolina Department of Adult Correction workforce. Our team of 101 instructors and support personnel delivers basic training to correction and probation/parole officers, as well as specialized classes, such as firearms, leadership, and instructor training. With our expertise, we manage the delivery of annual in-service training for over 16,000 certified employees. The OSDT team is committed to addressing the specialized training needs of all staff, from top management officials to first-line employees. With over 500 job classifications requiring mandated training, our comprehensive training program is designed to meet the needs of the agency.
The North Carolina Department of Adult Correction (DAC) is an Equal Opportunity Employer that embraces an Employment First philosophy which consists of complying with all federal laws, state laws, and executive orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job.
DAC uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. It is critical to our screening and salary determination process that applications contain comprehensive information.
Information should be provided in the appropriate areas to include the beginning and ending dates of jobs worked, education with the date graduated, all work experience, and certificates/licenses. Resumes will not be accepted in lieu of completing this application. Answers to Supplemental Questions must refer to the education or work experience listed on this application to receive credit. Degrees must be received from appropriately accredited institutions.
For technical issues with your application, please call the GovernmentJobs.com Applicant Support Help- Line at 855-524-5627.
If there are any questions about this posting other than your application status, please contact Anchal Mishra at anchal.mishra@dac.nc.gov .
The Department is required to provide thousands of hours of training to its nearly 20,000 employees annually. The burden of delivery falls with two separate entities: (1) OSDT for Basic Training and some In-Service (2) Division level, such as DOI or DCS augmented by Community Colleges across the state. The QA Training Specialist position will ensure consistency in the delivery of the required curriculums on a statewide basis and thus will assist in the development and managing the Strategic Plan for the Office of Staff Development & Training (OSDT).
OSDT is also accredited through the American Correctional Association. This position will assist the Strategic Assistant to the Director to maintain all standards of ACA in PowerDMS and maintain OSDT policies in PowerDMS. This position will also assist in the management, review, and update of OSDT policies and procedures in accordance with Federal, State Law, Administrative Code, State Policy, and DAC policy.
This position plays a vital role in the core operations of the Department of Adult Correction, directly impacting the effectiveness of its functions. Therefore, the individual in this role must follow the established policies and standard operating procedures that govern field-based positions and that of an essential purpose identified by the Office of Staff Development and Training (OSDT). Adhering to these guidelines ensures that the specific requirements of the agency are met and that the overall mission is effectively supported.
Note
- Certification in Firearms and or CRDT specialty certification with the condition of attaining the remaining specialty within 6 months of the start date
- Overnight travel may be required in this position
This is a full-time position (40 hours per week) with State Benefits .
As of January 1, 2025, there are new increase adjustments to the state's pay plans which were approved by the State Human Resources Commission, effective January 1, 2025. The new salary range will be $45,926 – $80,369.
Note to Current State Employees: State employees are encouraged to apply for positions of interest even if the salary grade is the same as, or lower than, their current position. If selected for this position, a new salary will be recalculated taking into consideration the quantity of relevant education and experience, funding availability, and internal equity. Based upon these factors, a pay increase MAY result.
Knowledge, Skills And Abilities / Competencies
The Knowledge, Skills, and Abilities listed below, along with the Minimum Education and Experience requirements, are REQUIRED to qualify for this position. We will not review resumes in lieu of the Experience and Education listed on the application. To qualify for this position, applicants must document on the application that they possess ALL of the following:
- Demonstrated knowledge of procedures, practices, and operation of North Carolina Department of Adult Corrections
- Thorough knowledge of instructional theories and experience with instruction process and training programs
- Possession of current General Instructor Certification
- Certification in Firearms and/or Controls, Restraints, Defensive Techniques (CRDT) specialty certification
- Ability to review, analyze and develop Strategic Plans
- Experience with MS Office products such as Power Point, Word, Teams etc.
Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See https://oshr.nc.gov/experience-guide for details.
Bachelor's degree and four years of experience directly related to instruction and training, including one year in an administrative or coordinative capacity (OR) an equivalent combination of education and experience to demonstrate the required skills and knowledge.
Supplemental and Contact Information
Come Join Us to Make a Difference!
Department of Adult Correction is one of the largest state agencies with more than 19,000 employees. It is responsible for safeguarding and preserving the lives and property of its citizens through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced after conviction for violating North Carolina laws. This department includes State Prisons with custody, healthcare, and facility operations staff as well as the division of Community Supervision. Other divisions include Administration, Compliance & Accreditation, Comprehensive Health Services, Internal Affairs & Intelligence Operations, Post-Release Supervision & Parole Commission, and Rehabilitation & Reentry.
The Office of Staff Development and Training (OSDT) is the cornerstone of training for the North Carolina Department of Adult Correction workforce. Our team of 101 instructors and support personnel delivers basic training to correction and probation/parole officers, as well as specialized classes, such as firearms, leadership, and instructor training. With our expertise, we manage the delivery of annual in-service training for over 16,000 certified employees. The OSDT team is committed to addressing the specialized training needs of all staff, from top management officials to first-line employees. With over 500 job classifications requiring mandated training, our comprehensive training program is designed to meet the needs of the agency.
The North Carolina Department of Adult Correction (DAC) is an Equal Opportunity Employer that embraces an Employment First philosophy which consists of complying with all federal laws, state laws, and executive orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job.
DAC uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. It is critical to our screening and salary determination process that applications contain comprehensive information.
Information should be provided in the appropriate areas to include the beginning and ending dates of jobs worked, education with the date graduated, all work experience, and certificates/licenses. Resumes will not be accepted in lieu of completing this application. Answers to Supplemental Questions must refer to the education or work experience listed on this application to receive credit. Degrees must be received from appropriately accredited institutions.
- Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
- Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing. If a former member of the NC National Guard who served for at least 6 years and was discharged under honorable conditions, they must attach either a DD256 or NGB 22.
- If applicants earned college credit hours but did not complete a degree program, they must attach an unofficial transcript to each application to receive credit for this education.
- If applying for a position certified through the NC Dept. of Justice - Criminal Justice Standards Division, click this link for specific certification requirements: Correctional & Probation/Parole Officer Certification .
- The NC Dept. of Adult Correction must adhere to the US Dept. of Justice Final Rule on the "National Standards to Prevent, Detect, and Respond to Prison Rape." Click this link for information on hiring and promotion prohibition requirements for all positions in the NC Dept. of Adult Correction: PREA Hiring and Promotion Prohibitions .
- Per NC General Statute 143B-972.1 , applicants hired into a position certified as a criminal justice officer or justice officer are required to electronically submit fingerprints to the NC State Bureau of Investigation for a state and national criminal history record check and enrollment in the FBI’s Next Generation Identification System: Criminal Justice Record of Arrest and Prosecution Background Service (“RAP Back”) . This is in addition to submitting fingerprints during the application process.
- If you were ever charged with a criminal offense at some point in your life, you will be required to provide certified and true copies of warrant(s) and judgment(s) for each offense (other than a minor traffic violation) as a condition of employment, even if documentation and charges have previously been reported to this agency.
For technical issues with your application, please call the GovernmentJobs.com Applicant Support Help- Line at 855-524-5627.
If there are any questions about this posting other than your application status, please contact Anchal Mishra at anchal.mishra@dac.nc.gov .
Salary : $45,926 - $80,369
