What are the responsibilities and job description for the INSIDE SALES REPRESENTATIVE position at NC Hunt Inc?
Job Title: Inside Sales Representative
Reports To: Store Manager
Average Annual Salary: Base Pay
Hours: Full Time
Location: Jefferson
Provide sales quotes and place orders for customer phone calls and walk-in.
Work closely with outside sales representatives assisting in customer quotes and orders.
Assist customers with questions and order placement.
Solicit new or complimentary sales for customers during phone calls and store visits.
Research product solutions for customers to solve field-project issues.
Restock the showroom and perform cycle counts as required.
Maintain and clean as required.
Maintain a neat and organized work area.
Enthusiastically and professionally greet retail customers.
Provide exceptional customer service.
Qualify all customers before preparing or initializing a quote.
Gather information regarding jobsite location, timeframe of project, payment method, material specifics.
Qualify the need for additional materials.
Acquire plans, material lists, or other information to assist in getting a material take-off. .
Sell turn-over commodity inventory.
Actively monitor open orders, particularly millwork and special orders.
Coordinate with shipper regarding deliver schedule.
Set aside time each day to follow up on old business.
Comply with all policies and procedures as identified in the N. C. Hunt Lumber Employee Handbook.
Completed paperwork timely, ensure material cost matches confirmation and purchase order.