Bilingual (Spanish) Pharmacy Technician

NC MedAssist

Bilingual Pharmacy Technician

Job Summary:

The Pharmacy Technician is responsible for many pharmacy workflow tasks, including but not limited to data entry of prescriptions, counting and filling prescriptions, packaging and printing postage for completed prescriptions, and various inventory functions.  He/she assists patients in-person and via telephone with typical, non-clinical questions, and assists pharmacists wherever possible to ensure accurate and efficient dispensing of prescriptions.

Performance Requirements:

1. Focus on the mission of NC MedAssist.
2. Ability to function independently, but to recognize when consultation is necessary.
3. Ability to perform duties accurately and efficiently.
4. Possess excellent interpersonal communication skills.
5. Adhere to all rules and regulations of the North Carolina Board of Pharmacy.

DUTIES AND RESPONSIBILITIES:

1. Reconcile daily McKesson order against invoice and provide invoice to Office Manager.
2. Print daily drug log for previous working day, and PAP reports as necessary for ordering.
3. Service patient window and/or telephone with excellent customer service skills via a positive service demeanor to determine the needs of the client.
4. Screen incoming prescriptions and refill requests to ensure active certification and appropriate patient information (patient name, date of birth, allergies, etc.) is recorded and legible.
5. Fills prescriptions, as defined by statute, for patients under direct supervision of a registered pharmacist:
   1. Enter prescription information into the pharmacy software system promptly and accurately.
   2. Obtain the appropriate drug product.
   3. Count the proper number of dosage units to be dispensed.
   4. Label drug product properly including any auxiliary warning labels.
   5. Has pharmacist review and dispense completed prescription.
   6. For in-person encounters, provides the offer to counsel to all patients picking up medications.
   7. Packages and provides postage as necessary for mailing purposes.
6. Assists in inventory management (pharmaceuticals and supplies). Alerts pharmacy staff members of drug shortages or other potential problems ( i.e. expired medications, backordered products, etc.)
7. Maintain a working knowledge of the pharmacy software system, including ability to enter new patient registrations, fill prescriptions (new and refills), and fill a prescription utilizing barcode accuracy scan.
8. Maintain a working knowledge of NC MedAssist formulary and eligibility requirements.
9. Follow the chain of command when the pharmacy manager is not available.
10. The Pharmacy Technician will be directly supervised by the Pharmacy Manager.

QUALIFICATIONS:

1. Must have a high school diploma or GED
2. Must be registered (in good standing), or willing to become registered with the North Carolina Board of Pharmacy
3. National technician certification (Cpht) preferred, but not required
4. Must have at least 1 year of previous pharmacy experience
5. Must have excellent verbal communication skills
6. Must be fluent in both English and Spanish and be able to speak, read and write in both languages.
7. Must be willing to participate as part of a team to establish relationships that foster optimal quality of patient care.

COMPENSATION

Compensation range is hourly and based on the candidate’s qualifications, experience and skills.

BENEFITS

NC MedAssist understands the importance of investing in each team member’s health and well-being by offering comprehensive benefits to eligible employees. These benefits include:

• Medical, dental, and vision benefits
• Paid Time Off with exceptional accrual rates
• Hybrid work environment with a flexible schedule
• Weekly mental health hours
• Employee Assistance Program (EAP)
• 401k plan with employer contribution up to 5% match
• Employer Paid Life insurance & Short-Term Disability
• Additional optional supplemental insurance offered

• Personal development and continuing education opportunities
• A positive and energetic work environment

PHYSICAL REQUIREMENTS (with or without reasonable accommodations)

• Availability to work flexible hours including some weekends and evenings
• Comfortable with changes in the environment with the ability to work in a standing environment for extended periods of time
• Ability to push, pull, and lift 15lb-20lbs

Our Commitment 
People Matter Here – NC MedAssist believes in having opportunities to improve health regardless of background or status. We aim to provide a culture of belonging in which staff, volunteers, board members, program participants and all other stakeholders feel respected, supported and valued.

NC MedAssist is an Equal Opportunity Employer (EOE) and prohibits discrimination against any applicant or employee. Candidates from all backgrounds are welcome to apply. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training