DSCSA Exceptions Specialist

SUMMARY DESCRIPTION:

The DSCSA (Drug Supply Chain Security Act) Exceptions Specialist is responsible for the investigation and resolution of discrepancies (damages, shortages, overages, etc.) for all prescription product received inbound.

ESSENTIAL FUNCTIONS:

• Complete exception handling for incoming receiving including data discrepancies, damaged products, overages and shortages, and product identifier issues
• Maintains GLN (Global Location Number) and GTIN (Global Tracking Identification Number) master data for DSCSA compliance
• Physical maintenance and oversight of quarantined product and disposition per SOPs
• Complete new vendor onboarding process

SPECIFIC WORK TASK:

• Scanning of 2D barcodes
• Collect and sort packing slips from Receiving
• Scans packing list into electronic storage solution
• Identify non-compliant manufacturers’ packing slips
• Verify product received against packing list
• Enter lot # and serial level data into ERP system for tracking
• Research customer return lot and serial # failures
• Determines whether to receive problem shipments or ship back to vendor
• Track shipments as needed for process resolution
• Communicate with internal departments and vendors as needed to resolve discrepancies

KNOWLEDGE, SKILLS AND ABILITIES:

• 2 years of logistics or warehousing experience required
• Proficient in Microsoft Office Suite (Outlook, Word, Excel)
• Strong data entry and organization skills
• Detail-oriented
• Ability to take initiative
• Analytical skills to investigate data and process issues
• People skills to coordinate across functional areas for data/process issue resolution
• Sense of urgency; ability to provide timely response and follow-up to inquiries
• Ability to follow SOPs and update as needed
• Strong computer skills to facilitate data inquiry and analysis
• Ability to learn and navigate ASW
• Ability to operate office equipment necessary to perform job duties (fax, copier, scanner, etc.)
• Ability to work well both independently and as a team member

ADA MEASURES:

• Standing 10% of time, walking 40% of time, sitting 40% of time
• Lifting/carrying < 20 lbs.
• Reaching into files, for books on shelves, across desk for papers
• Handling paperwork, computer keyboard, mouse, telephone, fax
• Speaking and hearing
• Ability to read, understand, and speak English
• Sight and depth perception

MAY PERFORM OTHER DUTIES AND RESPONSIBILITIES AS NEEDED.

Job Type: Full-time

Pay: From $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Application Question(s):

• Please share your pay expectations.

Experience:

• Shipping & receiving: 2 years (Required)
• Administrative: 2 years (Required)

Ability to Commute:

• Durham, NC 27703 (Required)

Work Location: In person

Salary : $19