Residential Assistant

Position Purpose: 

Ensures residents’ engagement of the program during their scheduled shift and provides crisis intervention as necessary. Monitors the residents’ adherence to rules, policies and procedures, and/or concrete service plans, ensuring safety, cleanliness and order in the shelter. 

Essential Duties and Responsibilities: 

• Provides for the overall safety and care of residents through appropriate supervision of their activities. 

• Completes exit process with residents. 

• Provides hands-on life skills training by assisting residents with daily living skills. 

• Works as part of the case management team to implement the case plan of each resident. 

• Provides crisis intervention as required. 

• Monitors progress of residents in daily living skills. 

• Supervises residents’ adherence to rules and daily shelter routine. 

• Supervises residents; setup and cleanup of meals and adherence to cafeteria safety procedures and records USDA statistics. 

• Supports, plans and supervises family recreational activities, including transportation. 

•  Distributes medication as needed and monitors medication compliance (prescription medications only). 

• Completes appropriate documentation in the program log book in a timely fashion, including curfew violations, unauthorized nights out, and other safety concerns. 

• Writes work orders for needed repairs. 

• Supervises residents’ chores and facility maintenance. 

• Conducts regular building inspections and room searches. 

• Conducts fire evacuation drills. 

• If campus events occur while on duty, Residential Assistants may be tasked with the collection of keys and/or other material from external meeting participants. 

• Attends all mandatory RA meetings, even if not scheduled to work that day. 

• Completes ETOs in a timely manner.  

• Retrieves, distributes and forwards program and resident mail. 

• Monitors internal and external facility appearance and readiness for new residents. 

Non-Essential Duties and Responsibilities: 

• Acts as liaison with outside agencies including schools, social service systems, judicial systems, and other organizations as necessary.  Advocates for the needs of residents. 

• Other duties as assigned. 

Qualifications: 

• High School Diploma 

• Two years of relevant residential experience. 

• A valid driver’s license, auto insurance and a clean driving record. 

• Exceptional teamwork orientation with good written and oral communication skills. 

• Demonstration of cross cultural competencies. 

• Must possess an attitude compatible with the goals and purposes of NCCF.