WHO WE ARE :
Since 1923, NCCI has been committed to fostering a healthy workers compensation system. We are the nation's trusted source for accurate, objective workers compensation information. At NCCI, we recognize that our employees are the reason our legacy endures today. We're motivated by the opportunity to do challenging and interesting work, and our Total Rewards package attracts top talent. Our employees care about each other, and the communities in which they live and work. Our values of integrity, respect, quality and excellence, responsibility, and commitment guide our success.
WHAT WE BELIEVE :
We come from diverse backgrounds, so our commitment to inclusion is what brings us together to work as one.
- We respect each other and value our differences.
- We can be authentic and feel like we belong.
- We promote equity in our organization and our community.
At NCCI, we're looking for a Sr Data Analyst to join our Residual Market & Collection Controls team and perform analytical research to identify and resolve complex data issues, and support systems impacting NCCI's data providers and our products and services.
In this role, you'll participate in the development and implementation of solutions to data quality problems. You will also become a subject matter expert for specific system and data type support, while providing additional system support as needed for baseline, discretionary, and investment projects for the division.
WHAT YOU'LL DO :
Lead resolution of complex data issues often impacting multiple data providers, systems, and processesProvide Subject Matter Expert support to investment projects or systems changes, including writing business requirements; creating test plans, test scripts, and test data; and performing testing and post-production monitoringOversee team process and procedure manuals, ensuring all are kept currentCoordinate work processes and implement process improvements and process changes across teams as neededMaintain business partnerships with project leads in other divisions and develop process improvement joint strategiesProvide quality control by reviewing the quality of work performed by team members, working with others to improve quality, and supporting staff in resolving more complex issuesWHAT IT TAKES :
Bachelor's Degree3 years experience in an analytical role in a service-oriented, financial, or insurance related enterprise performing data analysis where primary work performed uses web-based or other business systems1 years experience organizing, compiling, and analyzing information using Microsoft ExcelUnderstanding of data standards, data layouts, database uses, data viewing tools, and data reports to identify root cause and resolve data issuesExperience using data standards, data layouts, databases, data viewing tools, and data reports to identify root cause of and resolve data issuesExperience analyzing data issues impacting multiple data sources or databases to independently draw conclusionsExperience developing systems flows, processes, and procedures; delivering team trainingExperience creating test plans, test scripts, and test data; and executing test scriptsExperience writing requirements for small systems changesUnderstanding the use of metrics, trends, and work monitoring to ensure completion of timely / quality workExperience leading team / business partner meetingsExperience developing and maintaining technical documentation and team manualsExperience reviewing and providing feedback on the content of customer communications and manualsExperience leading efforts to improve team processes; providing input or suggestions on tactical issuesExperience leading customer teleconferences to resolve issues, including agenda preparation / minutesAbility to effectively interface with higher-level staff and management on the customer sideExperience preparing reports on systems and customer issues to be shared with a broad internal audienceExperience taking on lead role for new assignment with unfamiliar subject matter quickly and with minimal ramp-up; investigates approach with minimal oversightFamiliar with query tools and have experience executing queries; comfortable working with existing query code making modifications to meet needsProficient in Microsoft Office products (Outlook, Excel, Word, PowerPoint, Access)Proficient in SQL or other querying toolsPREFERRED SKILLS & EXPERIENCES :
Knowledge of insurance, claims, or financial dataExperience testing and writing requirements for web-based data viewing toolsExperienced using data extract and / or systems testing toolsExperienced developing reports to be used in data analysis processesInsurance Data Management Association (IDMA) certificationsWHAT YOU'LL RECEIVE :
Work for the leader in workers compensation information providing data, insights, and tools for almost 1,000 insurance companiesCompetitive starting base pay plus a targeted annual performance bonusFor local candidates : a phenomenal work environment, with perks including an onsite café, coffee shop, game room, fitness center, and employee activities and sports leagues to participate inWonderful team of dynamic people to work with who are fun, caring, and friendlyPositive work environment and culture that celebrates success and honor's each other's contributions to the teamFantastic benefits package and total rewards offeringsWHO TO CONTACT : Zach Wierzba
Sr Talent Acquisition Specialist
zach_wierzba@ncci.com
EQUAL EMPLOYMENT OPPORTUNITY
NCCI Holdings, Inc. is an Equal Opportunity Employer. It is our policy to provide equal opportunities to our employees (for example, in hiring, promotions, training) and to all job applicants, and to maintain a work environment free of discrimination on the basis of race, creed, color, national origin, marital and veteran status, gender, age, status as a qualified individual with a disability, religion, sexual orientation and gender identity or expression, genetic information, or any other basis prohibited by law. This policy applies to all employees and job applicants for employment.
We require a drug screen and background check. Smoke-free environment.
