What are the responsibilities and job description for the Director of Business Intelligence & Data Strategy position at NCD Dental & Vision?

Job Description

Life is too short to work with jerks.

Join our team at NCD, a top-tier insurance provider, consisting of a unique and eclectic group of winners, nerds, and gamers who balance a fun, kind, and thoughtful approach to life with an unwavering commitment to unparalleled member satisfaction. Our ecosystem is rooted in our five core values : Relentless Positivity, Growth Obsessed, Get it Done, Helpful Spirit, and Solution Driven.

We are not just coworkers, but a community, working tirelessly towards 'Spreading the Smile' to our members, agents, and each other. NCD is at the forefront of dental and vision insurance, in partnership with our carrier partners MetLife and VSP. Our continuous growth is a testament to our commitment to delivering outstanding agent and customer satisfaction.

If you are ready to win each day, are eager to grow, and aspire to contribute to an organization that is setting the pace in the industry, then we are looking for you. Together, let's drive change and take NCD to new heights. Join us and become a vital part of our success story as we continue to transform lives and 'Spread the Smile'.

Summary :

We are seeking a dynamic and experienced data professional to lead our analytics team. This role requires a balance of technical expertise, leadership skills, and a strong understanding of healthcare analytics, particularly in the payer, provider, or healthcare services space. The ideal candidate will drive insights, support critical business decisions, and help elevate our analytics capabilities.

Essential Duties and Responsibilities :

Analyze complex healthcare datasets (e.g., claims data) to deliver actionable insights that support operations and performance improvement.
Develop and implement analytics best practices to optimize quality, value-based contracts, and network performance.
Lead and mentor data team members, fostering a collaborative and high-performing environment.
Manage tight deadlines and competing priorities while ensuring data accuracy and quality.
Partner with cross-functional teams to understand business challenges and identify opportunities for data-driven solutions.
Utilize tools such as BigQuery, DBT, and Omni BI to design and deliver robust analytics solutions.
Proactively identify trends, inefficiencies, and opportunities to drive business success.
Maintain a strong understanding of payer / provider analytics, including claims data, procedure-level details, and industry-standard methodologies.

Qualifications :

Must-Have Skills and Experience :

5–10 years of experience in healthcare analytics, preferably in health systems, payers, or Healthtech companies.

Hands-on experience working with claims data and understanding its complexity.

Strong knowledge of performance management metrics such as quality and coding.

Proficiency in Big Query, DBT, and Omni BI (or similar analytics tools).

Proven track record of managing teams and tight deadlines.

Ability to quickly grasp business operations and provide impactful solutions within the first 90 days.

Excellent communication and stakeholder management skills, with the ability to present complex insights to non-technical audiences.

Preferred Skills and Experience :

Exposure to IBNR calculations (though not mandatory).

High-growth experience in Healthtech or data science environments.

A curious mindset with a drive to understand what makes the business work—or not work.

NCD Benefits :

Company-paid health, dental, life, and disability insurance

401(k) with employer match

Opportunity for professional development

Work from home allowance and support

Positive work environment

Curious about what our employees think?  Check us out on Glassdoor!

Elevate your career by joining the NCD family, where we're all about "Spreading the Smile"!

Apply now and let's transform the world of dental and vision insurance together!

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Director of Business Intelligence & Data Strategy

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