What are the responsibilities and job description for the DMV District Manager position at NCDOT Division of Aviation?
This is an Anticipated Vacancy
This position is located at the Asheville Driver License Office .Work in this class involves administrative oversight and overseeing the daily operations of driver license field offices throughout the state. In this role, the employee plans, sets priorities, goals, and strategizes with the Regional Chief to administer the driver license examining program. This is to ensure the credentialing process performed by the examiners is in accordance with state and federal laws, accurate and delivered in a timely manner. Working with the Regional Chief and AssistantDirector, this position also develops and implements policies, procedures, and legislative mandates. In this role, the employee must be proactive, identify issues and determine solutions for issues. Work with driver license supervisors to manage field resources to appropriately staff the field offices ensuring offices are staffed at no less than 50% at any given time. Consults with driver license supervisors to provide training, staff development and ensure field staff are mentored and coached to achieve goals and expectations set for them. Work is performed under the administrative oversight of the Regional Chief Examiner of Driver Services with review of work through conference calls, meetings, daily reports, Qflow, appointment, calendars, dashboards, and coaching sessions
This position must provide leadership, develop, and set goals for the field staff. Working with the Regional Chief, this role is also responsible for planning and creating viable solutions to problems to ensure timely and accurate services provided by field staff to the citizens of North Carolina and goals are aligned with the Section, Division and Department. An individual in this role is required to interpret and apply federal and state laws, Division policies and procedures, regulations, and guidelines. Plan and consult with their colleagues, Supervisors, and other section leaders. This position is often assigned projects by the Assistant Director and Regional Chief. Traveling to the areas assigned to consult with supervisors is required daily to ensure daily operations of the offices and staff are aligned with federal and state laws, Division policies, procedures and guidelines.
This position is required to review, conduct research of current laws or admin rules to determine ensure the services provided in the field are in accordance with state and federal laws, Division policies, procedures and administrative code. The individual in this role may be asked to attend meetings on behalf of the Division or sections to provide insight regarding new initiatives and strategies as it relates the Driver License program.
Applicants must submit an application that clearly reflects work experience that demonstrates the following:
This position is considered "covered" under the REAL ID Act. Therefore, pursuant to 6 CFR, 37.45, the selected candidate will be required to undergo a background check which includes a name-based and fingerprint-based criminal history record check. The candidate that is selected for the position will be given a conditional offer of employment that would allow him or her to begin work subject to the results of the background check. Prior to beginning employment, the selected candidate will be required to submit to a name-based and fingerprint-based criminal history record check. The cost will be associated with this process for new employees. No cost is associated with this process for existing DMV employees.
Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for detail.
Associate’s degree in business administration or related field and four years of facility/program management experience within a regulatory or law enforcement environment including at least three years in a supervisory capacity; or graduation from high school and six years facility/program management experience within a regulatory or law enforcement environment including at least three years in a supervisory capacity; or an equivalent combination of education and experience.
Sharon Ashe 919-615-7231
Applicants must meet both the minimum requirements and all posted Knowledge, Skills and Ability requirements to be considered Qualified for the position. It is important that your application includes all your relevant education and work experience and that you answer all questions associated with the application.
NCDOT will not accept “See Attached” or “See Resume” in lieu of education and work experience completed on the application. If multiple applications are submitted to an individual posting, only the most recent application received prior to the posting date will be accepted.
- Internal Posting-Only Temporary or Permanent NCDOT Employees or layoff candidates with the NC Department of Transportation eligible for RIF priority reemployment consideration as described by GS 126 May Apply*
This position is located at the Asheville Driver License Office .Work in this class involves administrative oversight and overseeing the daily operations of driver license field offices throughout the state. In this role, the employee plans, sets priorities, goals, and strategizes with the Regional Chief to administer the driver license examining program. This is to ensure the credentialing process performed by the examiners is in accordance with state and federal laws, accurate and delivered in a timely manner. Working with the Regional Chief and AssistantDirector, this position also develops and implements policies, procedures, and legislative mandates. In this role, the employee must be proactive, identify issues and determine solutions for issues. Work with driver license supervisors to manage field resources to appropriately staff the field offices ensuring offices are staffed at no less than 50% at any given time. Consults with driver license supervisors to provide training, staff development and ensure field staff are mentored and coached to achieve goals and expectations set for them. Work is performed under the administrative oversight of the Regional Chief Examiner of Driver Services with review of work through conference calls, meetings, daily reports, Qflow, appointment, calendars, dashboards, and coaching sessions
This position must provide leadership, develop, and set goals for the field staff. Working with the Regional Chief, this role is also responsible for planning and creating viable solutions to problems to ensure timely and accurate services provided by field staff to the citizens of North Carolina and goals are aligned with the Section, Division and Department. An individual in this role is required to interpret and apply federal and state laws, Division policies and procedures, regulations, and guidelines. Plan and consult with their colleagues, Supervisors, and other section leaders. This position is often assigned projects by the Assistant Director and Regional Chief. Traveling to the areas assigned to consult with supervisors is required daily to ensure daily operations of the offices and staff are aligned with federal and state laws, Division policies, procedures and guidelines.
This position is required to review, conduct research of current laws or admin rules to determine ensure the services provided in the field are in accordance with state and federal laws, Division policies, procedures and administrative code. The individual in this role may be asked to attend meetings on behalf of the Division or sections to provide insight regarding new initiatives and strategies as it relates the Driver License program.
Applicants must submit an application that clearly reflects work experience that demonstrates the following:
- Knowledge of management principles, techniques, practices, and consistent project management skills
- Experience setting priorities, strategic planning, and goal setting
- Experience establishing, applying, and interpreting a wide range of policies, procedures, and/or laws.
- Experience initiating and implementing administrative programs, procedures and evaluating their effectiveness.
- Knowledge of NC DMV Laws (Chapter 20), rules regulations and statutes related to motor vehicles.
This position is considered "covered" under the REAL ID Act. Therefore, pursuant to 6 CFR, 37.45, the selected candidate will be required to undergo a background check which includes a name-based and fingerprint-based criminal history record check. The candidate that is selected for the position will be given a conditional offer of employment that would allow him or her to begin work subject to the results of the background check. Prior to beginning employment, the selected candidate will be required to submit to a name-based and fingerprint-based criminal history record check. The cost will be associated with this process for new employees. No cost is associated with this process for existing DMV employees.
Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for detail.
Associate’s degree in business administration or related field and four years of facility/program management experience within a regulatory or law enforcement environment including at least three years in a supervisory capacity; or graduation from high school and six years facility/program management experience within a regulatory or law enforcement environment including at least three years in a supervisory capacity; or an equivalent combination of education and experience.
- License or Certification Required by Statute or Regulation:
Sharon Ashe 919-615-7231
Applicants must meet both the minimum requirements and all posted Knowledge, Skills and Ability requirements to be considered Qualified for the position. It is important that your application includes all your relevant education and work experience and that you answer all questions associated with the application.
NCDOT will not accept “See Attached” or “See Resume” in lieu of education and work experience completed on the application. If multiple applications are submitted to an individual posting, only the most recent application received prior to the posting date will be accepted.
