What are the responsibilities and job description for the Hotel Group Coordinator position at NCG Hospitality?
Embark on an exciting journey in the hospitality industry at Hampton Inn & Suites Phoenix Downtown, now hiring a Hotel Group Coordinator!
We are a proud winner of AZ Central 2024 Top Work Place!
How do I make an impact on my team?
Core Benefits:
We are a leader in the ownership, development, and operations of premier hospitality properties. Established over 45 years ago, NCG Hospitality has evolved into a successful third-generation, family-owned business. We proudly own and operate over 30 properties across multiple states including Hilton and Marriott hotels, restaurants, and a conference center. We explore the limitless possibilities of the hospitality industry, grounded in our four core values of Growth, Fun, Trust, and Responsibility.
As you give your all to our guests on their unforgettable journeys, rest assured that we'll be there every step of the way, supporting you on your own thrilling adventure. Check out our jobs at ncgcareers.com and join our growing team!
NCG Hospitality is an Equal Opportunity Employer.
We are a proud winner of AZ Central 2024 Top Work Place!
- Starting wage for this position is $18.00 per hour but final wage will be based on experience**
How do I make an impact on my team?
- Must have a minimum of 1-year previous experience in a Hotel Sales Coordinator role or a Hotel Front Office supervisory role
- Must be able to work Monday thru Friday during the day
- Make daily contact to potential customers via in-person visits, telephone calls and written correspondence
- Assist with internet prospecting and brand website opportunities
- Ensure that all functions/groups are adhered to according to contracts
- Coordinate with front desk staff and management the check-in procedures and room assignments for hotel groups upon their arrival date to ensure contract terms and requests are met
- Act as the onsite contact for daily and weekly property meeting room functions ensuring all their needs and requirements have been met
- Assist the Food and Beverage staff with room refreshes, serving lunch, and room turns
Core Benefits:
- Paid Sick Time
- Paid time off and anniversary day off with pay
- Paid volunteer hours → Earn money for community service!
- Flexible schedules
- Worldwide hotel stays starting at forty-nine dollars per night
- Rate based on availability and property brand
- Free night stays at NCG Hospitality hotels
- Dedicated training and development with opportunities for growth
- Educational and professional certification assistance
- Health, Dental and Vision plans
- Virtual telehealth services
- Team Member Assistance Program with mental health resources
- TeleDoc confidential counseling
- Health and fitness monthly reimbursement program
- 401(k) retirement plan
- 100% match on the first 3% and 50% match on the next 2% of team member contributions
- Same day pay
- Catch Of The Day Program → Earn money for helping other team members and guests!
- Everyone Sells → Earn money for bringing in business to our properties!
- Referral program for team members
- Must have a minimum of 1-year previous experience in a Hotel Sales Coordinator role or a Hotel Front Office supervisory role
- Must be able to work Monday thru Friday during the day
- Motivated to maintain excellent customer service reputation
- Strong oral and written communication and interpersonal skills
- Strong attention to detail, organization and follow-up abilities
- Excellent customer service skills to include problem-solving and complaint resolution
- Intermediate word processing, database and spreadsheet skills
- Desire to contribute to a supportive and effective team
We are a leader in the ownership, development, and operations of premier hospitality properties. Established over 45 years ago, NCG Hospitality has evolved into a successful third-generation, family-owned business. We proudly own and operate over 30 properties across multiple states including Hilton and Marriott hotels, restaurants, and a conference center. We explore the limitless possibilities of the hospitality industry, grounded in our four core values of Growth, Fun, Trust, and Responsibility.
As you give your all to our guests on their unforgettable journeys, rest assured that we'll be there every step of the way, supporting you on your own thrilling adventure. Check out our jobs at ncgcareers.com and join our growing team!
NCG Hospitality is an Equal Opportunity Employer.
Salary : $18
