General Manager - Track Operations

The NCM Motorsports Park (MSP) Track Operations General Manager is responsible for managing the operations of the MSP racetrack including the track schedule and rentals, race events, test day schedules, registration and licensing, rental contracts, and insurance. This position is also responsible for overseeing the fire/rescue, EMS, corner marshal, security, facilities, and experiential teams as well as administering the self-promoted events such as high-performance driving education (HPDE) and other special events, participant communication, and registration.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Work closely with the MSP Executive Director to oversee track operations, ensuring that all events are carried out in accordance with industry standards to provide a superior experience while maintaining a reputation for safety and consistency.
• Manage and oversee track rental schedule, driving programs, coaching, contracts, insurance, and the appropriate ancillary staff necessary to execute events.
• Deliver on business growth year over year in track rental and experiential programming.
• Develop and support MSP budgets for track and experiential products ensuring a growth business model.
• Maintain labor and scheduling to support a fiscally minded business approach.
• Ensure teams are delivering on documented track, vehicle, and other critical safety inspections daily.
• Maintain educational curriculum for driving programs offered by MSP and ensure all personnel are fully trained and documented.
• Work closely with event facility renters to ensure MSP provides continuous improvement of the on-site experiences.
• Serve as the main point of contact for race organizations and track day providers maintaining existing relationships and fostering new ones enabling business growth.
• Lead the MSP experiential staff ensuring scheduling, event set up, facility prep, and assets are guest ready to deliver an excellent guest experience.
• Responsible for ensuring fire/rescue, corner marshal, and EMS teams are scheduled needed for on-site events.
• Ensure MSP events calendar is optimized and up to date and aligned with MSP website updates, and marketing strategies.
• Maintain current operating procedures in accordance with laws, regulations, and standards pertaining to motorsports and track operations while ensuring compliance.
• Lead facilities team to ensure cleanliness and physical integrity of property is world class.
• Responsibilities are not all inclusive, additional duties may be assigned.

EDUCATION/EXPERIENCE

• Bachelor’s degree in business management or related field required.
• Minimum of 5 years of experience with racetrack safety management and/or motorsports management.

QUALIFICATIONS

• Possess effective written and verbal communication skills.
• Leader of leader experience in a rapidly evolving business.
• Ability to prioritize objectives and guide teams that enables business success.
• Must have a working knowledge of laws and regulations regarding motorsports and track operations.
• Capability to create and sustain budgets to achieve business goals.
• Talent to manage and grow P&L of a multi-faceted company.
• Proven ability to innovate and continuously improve the business.
• Ability to develop professional and trusted relationships, both internally and externally.
• Demonstrated technical and professional skills in job-related areas.
• Ability to always enforce and follow safety procedures.
• Ability and availability to work any shift when needed.
• Strong work ethic and unquestioned personal and professional integrity.
• Strong attention to detail, establishing priorities, and meeting deadlines.
• Valid state driver’s license required.

ESSENTIAL PHYSICAL REQUIREMENTS

• Ability to walk and stand for extended periods of time.
• Ability to lift and carry up to 50 lbs. on a regular basis.
• Ability to operate computer and other equipment in the office.
• Ability to work in an environment with exposure to loud environmental noise.
• Ability to work outdoors in varying conditions in support of on-site events.
• Must have sufficient mobility to move around the Motorsports Park and the community.