What are the responsibilities and job description for the IMMEDIATE START: Management Trainee / Customer Service Representative position at NCO Enterprise Inc?
Come join a rock-solid, growing organization that values customers, community, and employees!
We are looking for motivated, hard-working leaders from the hospitality or restaurant who want to immerse themselves in our culture of positivity, excitement, and are not afraid to try something new. NCO Enterprise is one of the nation's leading Business Consulting and Marketing firms. Our hard-working employees make it possible to uphold our company philosophy, providing quality service to each and every customer.
We work and learn as a team and the prospects are bright for professionals who aspire to become mentors, managers, and business leaders. In our Management Trainees development to become a successful manager, They’ll learn how to mentor, train, develop, manage, and promote staff members. Our Management Trainee position allows everyone to learn our business from the ground up and understand how they play an integral part in our company’s success. We are dedicated and focused on the development of our Management Trainees from the hospitality or restaurant industry as there are many transferable skills.
Our Management Trainees Gain :
A basic understanding of sales and marketing methods
How to coach and train individuals from the ground up
The ability to adapt to different personalities
Public speaking and presentation skills
What You Bring As A Management Trainee :
Oversee and provide customer service leadership, training, and coaching, alongside the sales and marketing managers
Effectively communicate, influence, and adapt to all types of customers, clients, and team members
Respond to customer requests and complaints in a timely and courteous manner
Develop new business and maintain current relationships to increase customer retainment
Shadow senior management to develop proper sales techniques, problem-solving skills, and conflict management abilities
Lead and motivate the customer service and sales team to consistently provide World-Class Service
