What are the responsibilities and job description for the Professional Services Technical Consultant position at NCR Atleos Corp?
Professional Services Technical ConsultantApply locations AMMAN, JO time type Full time posted on Posted 3 Days Ago job requisition id R1145497About NCR AtleosNCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.POSITION SUMMARY & KEY AREAS OF RESPONSIBILITIES : Position responsible for software effort scoping, design, implementation, testing, and systems integration testing of software components.Responsible for the implementation of a solution or parts of a solution to meet the stated specifications and architecture; Performs software testing, support and documentation of their software to the agreed standards and quality guidelines and in accordance with the relevant processes.Focuses on activities such as evaluating, designing, constructing, integrating, unit testing, trouble-shooting and supporting software solutions based on business and operational requirements in a variety of customer-facing and internal business scenarios.Conducting unit tests, tracking problems, and implementing changes to ensure adherence to test plan and functional requirements; Responsible for diagnosing, isolating, and implementing remedies for system failures caused by errors in software code, using knowledge of system characteristics and utilizing software based system maintenance and tracking tools.Establish acceptance criteria and quality goals; Provides estimates, goals, standards, constraints and dependencies as input to the SOW and the software development plan.Responsibilities include efficient troubleshooting of system setups to quickly identify root cause, determine best possible solution, and ultimately resolve installation / configuration related issues.Responsible for providing feedback to internal development team on new features and functions or new methods of executing existing features and functions in an effort to improve the overall effectiveness and performance of our systems; This includes documenting detailed requirements and participating in design related activities to ensure new development activities meet or exceed customer expectations.Researches and writes sections of proposals.Contributes to project recommendations.Helps to prepare client transition plans.Works with Business partners to identify, gather, prioritize and incorporate business requirements into the solution.Maintain, administer and support tools used in deploying the solution.Assists the project manager in implementing innovative industry and horizontal solutions to the client.BASIC QUALIFICATIONS : Bachelor’s Degree in a related field.2-4 years of related experience.Experience working with Microsoft operating system technology.Excellent communication skills - written and verbal.Experience working with customers.Event-based programming understanding and knowledge.Experience building and supporting 7x24 resilient or mission critical systems.Working knowledge of Software Product Lines.PREFERRED QUALIFICATIONS : Experience working with any source control package, including SVN, Jira etc.Knowledge of XFS or ATM related software’s or similar device management solutions and a basic understanding and knowledge of device management business operations.Offers of employment are conditional upon passage of screening criteria applicable to the job.EEO StatementNCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity / expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.Statement to Third Party AgenciesTo ALL recruitment agencies : NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.About UsHelp us bring innovation to financial institutions across the globe.At NCR Atleos, you’ll have meaningful and relevant work experiences, with opportunities to learn and make a real contribution. We are dedicated to solving the challenges our customers face through continuous innovation and a commitment to setting the highest standard in self-service banking.A career at NCR Atleos means embracing our innovative culture and values, seeking new adventures and carving your own path.#J-18808-Ljbffr
