What are the responsibilities and job description for the Infrastructure Consultant - BigFix position at NCR Voyix?
About NCR VOYIX
NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.
Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems.
Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape.
Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner.
Position Summary & Key Areas Of Responsibility
The PS / Technical Consultant role requires a highly motivated individual who is confident and comfortable with rapid changes in direction and environment, taking ownership of the tasks assigned. The ideal candidate will be responsible for deploying, configuring, and maintaining BigFix solutions across enterprise environments, ensuring the seamless integration of BigFix with other management and security tools. You will work closely with system administrators, security teams, and other technical teams to manage endpoints, automate processes, and enhance overall system efficiency.
Key functions include:
EEO Statement
Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.
Statement to Third Party Agencies
To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes
“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”
NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.
Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems.
Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape.
Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner.
Position Summary & Key Areas Of Responsibility
The PS / Technical Consultant role requires a highly motivated individual who is confident and comfortable with rapid changes in direction and environment, taking ownership of the tasks assigned. The ideal candidate will be responsible for deploying, configuring, and maintaining BigFix solutions across enterprise environments, ensuring the seamless integration of BigFix with other management and security tools. You will work closely with system administrators, security teams, and other technical teams to manage endpoints, automate processes, and enhance overall system efficiency.
Key functions include:
- Design, deploy, and configure BigFix solutions to manage and monitor a complex Point of Sale (POS).
- Ensuring compliance with organizational standards and security policies.
- Integrate BigFix with other enterprise management systems.
- Work closely with system administrators, infrastructure teams and integration to automate software deployment, patch management, and system updates using BigFix.
- Develop and manage custom BigFix content (tasks, actions, Fixlets) to address specific operational and security requirements.
- Create and maintain BigFix dashboards and reports to monitor endpoint compliance, performance, and security posture.
- Troubleshoot and resolve issues related to BigFix deployment, content, and integration with other systems.
- Collaborate with security teams to ensure timely patching and remediation of vulnerabilities across all endpoints.
- Provide technical guidance and support for BigFix-related issues and initiatives.
- Maintain system documentation for BigFix implementation, configuration, and troubleshooting procedures.
- Monitor and optimize BigFix performance to ensure efficient resource utilization and reliable operations.
- Develop and maintain automation scripts and custom actions to enhance the capabilities of BigFix.
- Assist with the migration and upgrades of BigFix infrastructure and related systems.
- Stay up to date with the latest BigFix updates, features, and best practices to ensure the system remains efficient and effective.
- Perform ad-hoc reporting of POS environment.
- Work with project management and technical teams to coordinate and schedule deployments and configuration changes.
- 5 years of proven experience as a BigFix Administrator, Integrator, or in a similar role with expertise in BigFix deployment, management, and integration.
- Strong knowledge of endpoint management, patch management, and automation practices.
- Experience with BigFix console, deployment, and agent management.
- Proficient in scripting languages for automation tasks.
- Familiarity with network security concepts, compliance frameworks, and vulnerability management.
- Strong troubleshooting and problem-solving skills, particularly with regard to BigFix performance and integration.
- Knowledge of server administration, including Windows and Linux environments.
- Excellent communication skills and ability to collaborate with cross-functional teams.
- Strong attention to detail and organizational skills.
- Experience with JIRA.
- US Citizenship required.
- BigFix certification.
- Experience with automation tools.
- Ability to get Public Trust security clearance.
- Experience with large retail solutions.
EEO Statement
Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.
Statement to Third Party Agencies
To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes
“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”
