What are the responsibilities and job description for the Salesforce CPQ Technical/Functional Lead position at NCR Voyix?
About NCR VOYIX
NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.
Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems.
Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape.
Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner.
Job Title: Salesforce Functional Lead
Atlanta, GA
Job Summary: We are seeking a skilled Salesforce Functional Lead to guide our organization through the strategic implementation and optimization of Salesforce. This role requires a comprehensive understanding of Salesforce as both a system and a technology, ensuring it meets the evolving needs of our organization. The successful candidate will lead the implementation process, facilitate knowledge transfer, and continually assess and refine our use of Salesforce CPQ to maximize its value.
Key Responsibilities:
EEO Statement
Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.
Statement to Third Party Agencies
To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes
“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”
NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.
Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems.
Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape.
Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner.
Job Title: Salesforce Functional Lead
Atlanta, GA
Job Summary: We are seeking a skilled Salesforce Functional Lead to guide our organization through the strategic implementation and optimization of Salesforce. This role requires a comprehensive understanding of Salesforce as both a system and a technology, ensuring it meets the evolving needs of our organization. The successful candidate will lead the implementation process, facilitate knowledge transfer, and continually assess and refine our use of Salesforce CPQ to maximize its value.
Key Responsibilities:
- Lead the implementation and deployment of Salesforce CPQ solutions tailored to meet organizational goals and requirements.
- Collaborate with stakeholders across departments to gather and analyze business requirements, translating them into effective Salesforce solutions.
- Design and configure Salesforce CPQ features, such as workflows, dashboards, and custom applications, to improve business processes.
- Serve as the primary point of contact for all Salesforce-related inquiries and technical support, providing expert guidance and troubleshooting.
- Develop and deliver training programs and documentation to empower end-users with Salesforce knowledge and best practices.
- Monitor Salesforce performance and usage, identifying opportunities for enhancements and process improvements.
- Stay current with Salesforce updates, new features, and best practices to recommend and implement relevant improvements.
- Ensure data integrity and security within the Salesforce platform, implementing policies and procedures as needed.
- Mentor and guide junior team members, fostering a collaborative and innovative environment.
- Bachelor’s degree in Information Technology, Business Administration, or a related field.
- Proven experience in Salesforce implementation, customization, and administration.
- Strong understanding of Salesforce capabilities, including Sales Cloud, Service Cloud, and other related Salesforce platforms.
- Excellent analytical and problem-solving skills with the ability to translate business needs into technical solutions.
- Exceptional communication and interpersonal skills, with the ability to effectively engage stakeholders at all levels.
- Experience with project management methodologies and tools is a plus.
- Salesforce certifications, such as Salesforce Administrator, Salesforce Advanced Administrator
- Experience in a leadership or managerial role within Salesforce projects.
- Familiarity with data integration tools and techniques for Salesforce.
EEO Statement
Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.
Statement to Third Party Agencies
To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes
“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”
