What are the responsibilities and job description for the On-Site Apartment Manager position at NCS Management?
On-site Apartment Manager Job Description
Summary/Objective
The role will manage the property as well as any issues that arise at the property. This role requires the candidate to live on-site. Candidate must have solid knowledge and experience with standard California Apartment Association (CAA) forms and agreements and proven ability to complete multiple time-sensitive processes with accuracy.
Essential Functions
- Solid knowledge of standard CAA forms and agreements.
- Enforces occupancy policies and procedures and addressing violators.
- Collection of monthly rents and making bank deposits.
- Accomplishes financial objectives by collecting rents and deposits, creating receipts and analyzing variances, and initiating corrective action within Property Management Software. (AppFolio)
- Immediately report and/or update management about upcoming vacancies and all major or non-routine issues.
- Obtain authorization for all non-routine repairs, changes or improvements.
- Awareness of government policies concerning rental discrimination.
- Enforcement of house rules.
- Arranging and supervising routine repairs or service.
- Schedule and supervise changes and repairs for re-rental.
- Report late rent payments.
- Serve authorized eviction notices.
- Advertise and show vacant units for re-rental.
- Coordinate/host Open-House events as needed.
Move in/Move out Duties
- Organizing apartment move-in/move-out and walk through inspections
- Greeting potential residents, showing on-notice and vacant apartments, aiding them in the application process.
- Coordinate tour with potential residents.
- Communicating & planning scheduled move in/move out inspections, applications and leases.
Maintenance and Porter Duties
- Surveying the buildings and grounds on a daily basis, reporting immediately any problem to Corporate Office.
- Responding to tenants’ repair issues/work orders in a timely and thorough manner.
- Serving and communicating notices to tenants when necessary.
- Carrying out minor maintenance/porter tasks such as but not limited to changing bulbs, cleaning the laundry room, cleaning BBQ area, cleaning mail area, flipping a breaker line, shutting off main water lines, measuring blinds, cleaning the grounds of any extraneous debris, sweeping property, wiping banisters and occasional weeding between landscape maintenance company visits.
- Assisting in scheduling and overseeing general contractors and outside vendors with major repairs.
- Communicating with corporate office once a week to go over scheduled repairs and vacancy status.
Experience Requirements and Qualifications
- 3 years of on-site property management experience, required.
- High school diploma, GED, or equivalent, required.
- Bachelor’s degree or equivalent experience, preferred.
- 3 years of management experience, preferred.
- 2 years of experience knowledge of AppFolio software, highly preferred.
- Solid knowledge of office software such as Microsoft Outlook, Excel, and Word, required.
- Experience with affordable housing property management, highly preferred.
- Must be willing to live on-site, required.
- Professional communication, interpersonal skills and written correspondence, required.
- Strong organizational skills and attention to detail, required.
- Reliable transportation for occasional travel to corporate office, required.
- Experience in supportive housing property management, required.
- CA Fair Housing training certificate required, may complete after hire.
- Knowledge of property maintenance and physical upkeep requirements, required.
- Bilingual, preferred.
Compensation
Hourly pay for work performed and discounted rent for on-site apartment unit.
Job Type: Full-time
Pay: $18.00 - $24.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Schedule:
- Monday to Friday
- Weekends as needed
Education:
- High school or equivalent (Required)
Experience:
- On-site Apartment Manager: 3 years (Required)
- AppFolio Software: 2 years (Required)
- On-Site Property Management: 3 years (Required)
License/Certification:
- CA Fair Housing Certificate (Preferred)
Ability to Commute:
- Chula Vista, CA (Preferred)
Work Location: In person
Salary : $18 - $24