International Operations Support Coordinator

Location: Saudi Arabia – Rotational Assignment (Rotational schedule negotiable and will be determined prior to hire)

Reports To: International Operations Manager

SUMMARY

The International Operations Support Coordinator ensures operational excellence and quality by coordinating logistics for personnel and equipment to job sites in compliance with DOT/HAZMAT/HSE regulations in all areas where NCS operates. The role involves working closely with service companies to ensure timely and accurate completion of paperwork for invoicing.

Key Responsibilities

Tracer Diagnostics Product Line

• Provide logistic support for tracer services.
• Ensure completion of all job paperwork upon completion of tracer operations and upload into the SharePoint portal for invoicing.

Well Construction Product Line

• Review Torque and Drag reports to ensure proper AirLock deployment.
• Assist with the assembly and make-up of AirLock subs as needed.
• Coordinate with Wellsite Supervisors and IES logistics to ensure timely delivery of AirLock assemblies.
• Complete and file paperwork related to AirLock installation in SharePoint.
• Maintain AirLock installation tracking sheet.

All Product Lines

• Review and forward all required reports to appropriate personnel for execution after jobs.
• Provide professional front-line logistics support for customers.
• Collaborate with customers, rig, frac, and third-party personnel under stressful conditions.
• Accurately complete and submit field service orders, including photos.
• Communicate daily operations updates to the International Operations team.
• Report non-conformance in a timely manner.
• Ensure all NCS tools and equipment are maintained and inspected before and after each job.
• Support and enforce HS&E policies and procedures of NCS and the customer.
• Align individual goals with NCS corporate goals and adhere to the NCS Promise.
• Participate in Personal Development for Success (PDS).
• Perform other duties as assigned.

Knowledge, Skills, and Abilities

• Strong technical and mechanical aptitude.
• Proficiency with MS Office (Word, Excel, Outlook).
• Ability to work effectively in a multi-disciplinary, multi-background team.
• Willingness to work in remote locations and under varying conditions.
• Excellent communication, organizational, troubleshooting, and teamwork skills.
• Positive attitude with strong self-discipline and motivation.
• High level of integrity and accountability.
• Strong communication with field service personnel, clients, and management.

Mental Functions

• Ability to manage stress effectively.
• Capacity to understand, remember, and apply instructions.
• Decision-making skills with significant impact on operations and services.
• Problem-solving skills, collaborating to explore solutions.
• Ability to organize and prioritize work both short-term and long-term.
• Attention to detail with the ability to learn quickly.
• Ability to follow guidelines and collaborate in team settings.
• Public speaking ability.

Attendance and On-Site Work

• Reliable, predictable, and punctual attendance is required.
• Regular interaction with co-workers and attendance at meetings on-site.

Training Requirements

• Complete all required HSE training.
• Attend field training to gain a basic understanding of field operations.
• Forklift Operator certification.

Medical Examination (for UK Travel)

• The candidate may be required to undergo medical exams for travel to the UK. This may include:
  • Vaccinations or immunizations (e.g., tuberculosis screening).
  • Health insurance or proof of coverage under NHS, depending on visa and length of stay.
  • Pre-employment medical screening for roles with physical demands or health risks.

Travel Documentation and Arrangements

• Must have a valid passport for the duration of the assignment.
• Travel insurance may be required for the duration of the stay.
• Candidate should arrange accommodation during the assignment.

Additional Information

• This is a rotational assignment requiring travel to Saudi Arabia, with stays up to 90 days at a time before rotating back to the home country for time off.
• The position is based in Saudi Arabia, with a 48-hour workweek.
• Some travel may be required for industry-related events.
• Successful completion of a criminal background check and drug/alcohol screening is required.
• Ability to obtain necessary travel documents, including visas and work permits.

Disclaimer

This job description is not intended to be a comprehensive listing of all responsibilities, duties, or activities for the position. Duties and responsibilities may change or be assigned at any time, with or without notice.