What are the responsibilities and job description for the Systems Engineer III position at NCSA College Recruiting?
About IMG Academy
Named one of the Best and Brightest Companies to Work For in the Nation in 2024, IMG Academy is the world's leading sports education brand, providing a holistic education model that empowers student-athletes to win their future, preparing them for college and for life. IMG Academy provides growth opportunities for all student-athletes through an innovative suite of on-campus and online experiences:
- Boarding school and camps, via a state-of-the-art campus in Bradenton, Fla.
- Online coaching via the IMG Academy brand, with a focus on personal development through the lens of sport and performance
- Online college recruiting, via the NCSA brand, providing content, tools, coaching and access to a network of 40,000 college coaches
Positions Summary
The Systems Engineer III role would be responsible for the Systems needs of our Campus and Online infrastructure. This position is critical to the success of our staff and students. Reporting to the Manager, Technical Operations Engineering, they would be part of a growing team of engineers that work together to stabilize, secure, and modernize the existing environment. They will work closely with project management, staff, and leadership to help us reach our goals, innovate, and provide exceptional support to our environment.
Position Responsibilities
- Identify needs and lead project proposals to drive modernization.
- Facilitate collaboration efforts and be a strong escalation point for teammates.
- Able to fully manage a project from inception to completion while documenting and communicating professionally.
- Improve performance and resiliency of critical services across our technology landscape.
- Highly technical and able to troubleshoot environmental issues using enterprise tools.
- Self-started and motivated to improve themselves, our team, our company.
- Design and implement complex solutions that are intuitive and supportable.
- Implement monitors and reports to improve visibility of the environment.
- Follow business practices for Change Control, Root Cause Analysis, and Incident Management.
- Help craft, maintain, update, and follow IT driven policies and procedures.
- Formulate plans to maintain patch management, version control, and supported baselines.
- Assist with security identification and remediation efforts to secure our data.
- Expert in ticket tracking, prioritization, documentation, and time management.
Knowledge, Skills and Abilities
- Education: Bachelor's degree in Computer Science, Information Technology, or a related field and/or [5] years equivalent work experience and certifications
- Relevant certifications in Infrastructure and Systems management preferred
- Experience with cloud technologies (Microsoft 365, Azure, AWS)
- Proficient with enterprise identity management (Okta, Microsoft, etc.)
- Familiar with backup and Disaster Recovery implementation and best practices
- Experience with automation and process improvement through scripting (Powershell, Terraform, etc.)
- In-depth knowledge of hypervisors, server hardware, and storage (Nutanix, VMWare, Exagrid, etc.)
- Systems protocol concepts (DNS, SMTP, SFTP, IIS).
- Systems monitoring concepts (SolarWinds, Site 24x7, SumoLogic etc.)
- Ability to understand, support and communicate senior management goals and decisions.
- Excellent communication skills, both verbal and written, synchronous and asynchronous, with the ability to explain technical concepts to non-technical audiences
- Strong analytical and problem-solving skills, with the ability to self-identify, manage, and resolve multiple complex technical issues efficiently in a fast-paced environment
- Familiarity with Network troubleshooting preferred, diagnosing issues across all OSI layers
- Physical rack experience with power management, understanding UPS load and voltage
- Server and storage network understanding, fiber interconnects management and configuration.
#LI-TR1
Background Requirements:
- Requires a background check upon offer
- Requires a drug test upon offer
As a full-time member of our team, you will enjoy a comprehensive offering listed below. Connect with your talent acquisition specialist to learn more about benefits for our part-time roles.
- Comprehensive Medical, Dental and Vision
- Flexible Spending Account and Health Savings Account options
- 401k with an Employer Match
- Short Term and Long Term Disability
- Group and Supplemental Life & AD&D
- Gym Discount Program
- Pet Insurance
- Wellbeing Program
- and more!
Don’t meet every single requirement? We are dedicated to building a diverse, inclusive, authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
Get to know us better:
www.imgacademy.com
www.imgacademy.com/careers
IMG Academy provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
