Bilingual Branch Librarian MLIS/MLS

Job Title: Bilingual Branch Librarian MLS/MLIS

Bilingual Requirement:  English and Spanish
Location: Mattawa
FLSA Status: Non-Exempt
Hours: Full-Time, 40 hours
Wage: Grade M $30.96 per hour-$41.61 per hour
Bargaining Unit: Union 1
Date: 2025

Position Summary:
Performs advanced administrative work in planning, organizing, and managing day-to-day operations of a branch library, ensuring efficient delivery of library materials and services. Oversees branch program planning and related work as apparent or assigned. Oversees, trains, and assists in scheduling staff. Serves as a liaison between NCW Libraries and the community and promotes the library and its services. Maintains an awareness of customer needs and new technologies, resources and services that will meet these needs. Must work consistently within NCW Libraries standards and policy directives and support the libraries mission of “Connecting the people of North Central Washington to vital resources and opportunities that foster individual growth and strengthen communities.”

Core Competencies:

At NCW Libraries, we believe that the foundation of our success lies in the unique abilities and skills each team member brings to the table. The core competencies outlined below represent the key attributes and behaviors that are essential for excelling in this role. We seek individuals who embody these qualities and are committed to fostering a dynamic, innovative, and collaborative work environment. If you possess these competencies, we encourage you to apply and join us in driving NCW Libraries forward.

• Ethical Practice: Consistently demonstrates integrity through behavior, character, and action. Reliably applies good judgment that reflects organizational values.
•  Professionalism: Completes work to a set standard, both as an individual and part of a team. Exhibits competence and proficiency and consistently demonstrates accountability.  Serves as a positive representative of the library district both at work and in the community.
• Building Respectful Relationships: Promotes confidentiality and trust, fosters a positive culture, and exhibits respect with all verbal and nonverbal communication.
• Effective Communication & Collaboration: Provides concise, timely, and accurate information through appropriate channels, internally and externally. Welcomes and offers constructive feedback. Listens actively and works effectively with others to achieve organizational goals and objectives.
• Adaptability: Responds positively to organizational change and shows a willingness and flexibility to learn and develop. Able to assess and make decisions in the moment, even when lacking complete information. Remains calm during tense or challenging situations or periods of stress.
• Valuing Diversity & Promoting Inclusiveness: Values diverse perspectives, consistently exhibits inclusive behavior, and cultivates respect for all individuals, groups, and cultures. Approaches relationships and communication with staff and community with respect and recognizes opportunities for their own personal learning and growth.
• Library Advocacy & Intellectual Freedom: Promotes and supports the fundamental purpose of the public library, including mission, vision, and strategic directions of NCW Libraries. Understands and can articulate the library’s role in providing free and equal access to ideas, information, resources, and services, from all points of view, without restriction, to every individual.

This position reports to an Area Manager.
Essential Duties & Responsibilities:

• Champions excellent customer service and support in all staff and patron interactions.
• Provides prompt and knowledgeable assistance to all library users and assists with the instruction of library technology.
• Plans, schedules, and organizes daily, weekly, and monthly programs for a diverse audience.
• Develops and promotes story time events.
• Maintains adequate inventory of supplies.
• Promotes and develops library engagement opportunities within the community.
• Comprehensive knowledge and responsibility for the circulation of library materials, including new user registration, account issues, payments, book reservations, and shelving.
• Oversees and trains Library Associates, Library Assistants and Volunteers.
• Ensures all staff and volunteers are performing assigned duties and meeting customer service standards.
• Conducts regular performance coaching and participates in disciplinary action with HR as needed.
• Assists in collection development and follows NCW Libraries’ Collection Development Policy.
• Respects the confidentiality of library users and records in accordance with NCW Libraries’ Confidentiality Policy.
• Performs other duties as assigned.
  

Required Qualifications
Education & Experience:

• Master’s degree in librarianship from an ALA accredited graduate program required (MLS or MLIS
• Three years related experience.

Knowledge, Skills and Abilities:

• Extensive knowledge of the principles, practices, and techniques of modern library operation.
• Demonstrated computer literacy and the ability to effectively assist patrons with library technology.
• Knowledge and adherence to library policies and the ALA Code of Ethics.
• Knowledge of personnel and time management principles.
• Ability to identify, establish and maintain community partnerships and serve as an ambassador for NCW Libraries.
• Ability to establish and maintain effective working relationships with patrons, the community and NCW Library staff.
• Ability to speak in public and present to city leaders and community meetings.

Special Requirements:

• Fluency in English and Spanish required, and we welcome candidates who have lived experiences in both cultures. Such backgrounds enrich our team and enhance our ability to connect with the diverse community we serve.
• Flexibility to work evenings and weekends.

Compensation and Benefits:

• The pay grade for this position spans from $30.96-41.61/ hour, with 11 steps in the pay scale. Employees with good performance can expect to receive an annual step progression of 3% on their anniversary date as adopted in the annual budget.
• Employee Assistance Program (EAP).
• Employer Paid Dental, Vision and Life and LTD for the employee.
• Medical coverage available (most plans paid in full for the employee).
• 12 paid holidays throughout the year, plus 2 personal holidays of their choice.
• 8 hours of sick leave accrued per month for full-time employees.
• 8 hours per month vacation leave accrual for full-time employees; this increases over time based on years of employment.
• Other types of paid time off for a variety of situations, including jury duty and bereavement leave.
• Eligibility for additional voluntary life and ADD insurance,  income protection plans, flexible spending accounts, deferred compensation, identity and fraud prevention, legal protection, pet insurance and BenefitHub Discounts.

Work Environment & Physical Demands:

• Normally seated, standing, or walking at will.
• Normal physical activity includes some bending, pushing, pulling, and lifting and carrying, which may range up to 45 lbs. upon occasion. Walking up and down stairs.
• Keyboarding and working at a computer monitor for extended periods required.
• Phone usage, reading, speaking, and listening.
• Interaction with library system staff, library customers, other libraries, agencies and organizations, or vendors will be necessary to resolve situations or problems.
• Specific vision abilities required by this job include close vision and ability to adjust focus.
• The noise level in the work environment is usually moderate.

Equal Opportunity Employer:
NCW Libraries is an equal opportunity employer committed to creating a diverse and inclusive workplace. We welcome applicants from all walks of life and are committed to supporting diverse talent. We ensure all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or any other characteristic protected by law. If you need assistance or accommodation during the application process due to a disability, please contact us at HR@ncwlibraries.org.

Salary : $31 - $42