Eligibility Worker

Mountain Lakes Human Service Zone is seeking an Eligibility Woker (36-03-5078) for the Economic Assistance Department. This position helps by determining eligibility for the Economic Assistance Programs.

Make a difference in your community! Join our team of dedicated professionals working together to help children and families. Mountain Lakes Human Service Zone offers employees an excellent benefit and an employment package offered by Ramsey County. As a Mountain Lakes Human Service Zone team member, you will receive a fully paid family medical insurance plan, single dental and vision insurance plan along with an excellent retirement package (ND PERS).

Employees enjoy 10 paid holidays, as well as earning both annual leave and sick leave days.

Eligibility Worker examples of duties include:

• Interviewing and determining eligibility for applicants of human services economic assistance programs including Temporary Assistance for Needy Families (TANF), Medicaid, Supplemental Nutrition Assistance Program (SNAP), Low-Income Energy Assistance (LIHEAP) and Child Care Assistance by interpreting state and federal policies.
• Processing applications
• Establishing Electronic case files
• Performing other duties as assigned

To succeed in this position:

• Pride yourself in excellent verbal and written communication skills, empathy, and being a team player
• Collaboration and decision-making skills
• You should have an eye for detail and be highly organized
• The ability to manage your time and priorities effectively
• The ability to communicate and engage with diverse populations
• Ability to work with all types of software and database applications
• A willingness to learn new technology programs and have attention to detail

Minimum Qualifications

To be considered for this position, you must have a high school diploma or GED and one (1) year of work experience determining eligibility in a social service office in one of the following: Temporary Assistance for Needy Families (TANF), Medicaid, Supplemental Nutrition Assistance Program (SNAP), Low-Income Energy Assistance (LIHEAP) and Child Care Assistance.

Plus, one of the following:

• Three years of work experience in the clerical, accounting, financial, legal or teaching fields
• Three years of a bachelor's degree program (90 semester hours or 135 quarter hours)
• Three years combined education and experience as listed above
• Completion of the Eligibility Worker Certificate Program offered at Bismarck State College or formerly offered at Lake Region State College

If no Candidates meet the above requirements, this position may be underfilled with an Eligibility Worker Technician. The minimum qualifications for Eligibility Worker Technician require a high school diploma or GED.

Plus, one of the following:

• Three years of work experience in the clerical, accounting, financial, legal or teaching fields
• Three years of a bachelor's degree program (90 semester hours or 135 quarter hours)
• Three years combined education and experience as listed above; or
• Completion of the Eligibility Worker Certificate Program offered at Bismarck State College

About Team ND

"Far and away the best prize life offers is the chance to work hard at work worth doing." - Theodore Roosevelt

Application Procedures

Your resume should include information to demonstrate how you meet the minimum qualifications as posted. If the Department's Human Resource Division is unable to determine that you meet the minimum qualifications credit will not be given. All application material must be received on or before the closing date by 11:59 pm.

Applicants must be legally authorized to work in the United States. Mountain Lakes Human Service Zone does not offer or provide sponsorships.

A copy of your qualifying degrees transcript and any applicable certifications or licensures must be provided at the time of an interview.

For more information about the position or if you need an accommodation, please contact Tara Hall-Schottenbauer at thall@nd.gov or at 701.662.7084.

Employing Unit: Mountain Lakes Human Service Zone

Unit Phone Number: 701.662.7050

TTY Number: ND Relay Service 1-800-366-6888 (text); 1-800-366-6889 (voice)

If you are experiencing technical difficulties with the Application Process or uploading attachments, please contact recruiter@nd.gov or (701)328-3290.

Equal Employment Opportunity

The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act.

As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. Sect. 23-12-10.