Human Resources and Process Improvement Manager

Join the North Dakota Parks and Recreation Department as our Human Resources & Process Improvement Manager and play a key role in shaping our workforce and optimizing operational efficiency. As a vital member of our Business Services Team, you'll oversee personnel management and lead process improvements for an agency that employs:

• 66 full-time staff
• 20 year-round temporary employees
• 300 seasonal team members annually

Reporting to the Chief of Business Services, you'll collaborate closely with the Director and division managers to strengthen our team and streamline operations.

Summary of Work

In this dynamic role, you'll support and develop our agency team by delivering core Human Resource and Process Development competencies including:

• Oversee full-cycle recruiting, onboarding, and offboarding

• Provide HR policy guidance and ensure compliance with best practices

• Address employee relations, including performance management, conflict resolution, and engagement initiatives

• Offer strategic support to senior leadership on administrative and workforce planning

• Develop and implement training programs for onboarding, professional growth, and role-specific skills

• Lead cross-functional teams to optimize agency processes and drive efficiency

Minimum Qualifications

• Bachelor's degree in Human Resources, Business, Management, Organizational Development, or related field
• 5 years' demonstrated experience in Human Resources, Talent Acquisition, Organizational Development, or Process Improvement
• Combination of education and demonstrated skills that fulfill or exceed the minimum qualifications
• Strong interpersonal and communication skills
• High regard for professionalism, discretion, and confidentiality

Preferred Qualifications

One or more of the following certifications:

• PHR or SHRM-CP certification
• Lean/Six Sigma Green Belt or Black Belt
• Certified Facilitator (CFT, CPF, or equivalent)

About Team ND

"Far and away the best prize life offers is the chance to work hard at work worth doing." - Theodore Roosevelt

More than 7,500 talented, hard-working people across sixty-three agencies have come together as Team North Dakota. At Team ND, we are driven to succeed through gratitude, humility, curiosity and courage. Our purpose is to empower people, improve lives, and inspire success. Join us in being legendary.

Total Rewards: The State of North Dakota is committed to providing team members with a strong and competitive rewards package that support you, your health and your family.

Considering a new position on Team ND? How does your current position stack up? Use our Total Rewards Calculator to estimate.

Equal Employment Opportunity

The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act.

As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. Sect. 23-12-10.