Join National Dentex - a leading healthcare organization specializing in the dental industry. We offer a full spectrum of specialized products, services, and technologies to address any dental restoration need. Currently, we have 50 labs throughout the country. Our team is growing, and we are hiring a number of key positions within our organization including this opportunity at NDX National Dentex - Twin Dental Lab in Falcon Heights, MN for a Senior IT Systems Administrator.
The regular hours for this position are from 8 : 00 AM to 5 : 00 PM , Monday through Friday, and subject to change from time to time.
This is a full-time position featuring employee benefits including : health, dental, vision, disability, and life insurance; paid holiday, vacation, and sick time; 401K with company contribution; and tuition reimbursement!
Location
This position is onsite with the IT team at our Minneapolis / St. Paul location
Job Duties
- Provide hands-on system and network administration, support and enforcement of IT Security controls and practices
- Execute against the defined priorities and deliver key projects on-time and on-budget
- Maintain constant communication with the business to anticipate changes in priorities and adjust work accordingly
- Develop and enforce a sound IT general controls environment through the development of, and training on, organizational-wide policies and procedures
- Model core team values of
Customer First
Open and Honest CommunicationQuality WorkDevelop and enforce standards across the technology organizationBuild and maintain key vendor relationshipsProvide in-person and remote Level 2 / Level 3 support to end-users on a variety of issues.Drive continuous improvement of efficiency and accuracy through the use of technology and expansion of service management tools to automate and digitize existing manual business processesOther duties as neededQualifications
Required : 7 years of progressive work experience in IT support and administrationRequired : Strong background in IT general controls including IT security and change managementRequired : Progressive experience supporting a cloud-based or hybrid Microsoft-based environment including email (Exchange / O365), Laptops / Desktops (Windows 10 / 11), Windows Servers, and corresponding systemsRequired : Experience with imaging systems utilizing automation and tools like SCCM, Intune or similarRequired : Experience with endpoint management solutions, AntiVirus systems and other monitoring tools and platforms used in maintaining a consistent and secure user environmentRequired : Excellent written and verbal communication skills and a collaborative spirit with co-workersRequired : Superior change management skills and ability to follow process, document changes, plan for rollback and successfully navigate broad-impacting system changesRequired : Ability to work with a degree of autonomy and to independently lead tasks and projects along with the ability to remain flexible based upon changing prioritiesRequired : Demonstrated excellence supporting complex and distributed infrastructure environments including :Distributed directory services
Distributed print and file servicesWAN (MPLS) and LAN administrationEnterprise-wide anti-spam and anti-virus solutionsDistributed firewall solutionsVirtualization technologiesEnterprise SANCorporate intranet experienceEnterprise backup technologiesDatabase technologiesManagement of multiple data centers (primary / secondary / cloud / hybrid)Remote access and VPN technologiesRequired : Demonstrated ability to work with vendors through selection, negotiation, implementation, production support, and separationRequired : Bachelors DegreePreferred : Experience working with, implementing and administering Privileged Access Management and Privileged Identity Management solutionsPreferred : Exposure to and experience implementing and supporting IT Security controls via GPO / Group Policy, Security Groups within AD, use of other IT Security solutionsPreferred : IT Security experience and any associated certification (CISSP, CompTIA Security , CISM, etc.)Preferred : Experience with networking concepts in a Cisco environment, SD-WAN and firewall administration.Preferred : Experience administering backup and disaster recovery solutionsPreferred : Exposure to or experience with Mobile Device ManagementPreferred : Healthcare or dental industry experiencePreferred : Experience with manufacturing processesPreferred : Experience working in a regulated industry
