What are the responsibilities and job description for the Wellness Coordinator position at NE Wellness?
NE Wellness is looking for a vibrant, intelligent individual who is a quick thinker and passionate about sharing the benefits of health and wellness with our clientele. The role of Wellness Coordinator is a front desk position that requires someone who is able to multi-task and handle a variety of responsibilities and situations concurrently and with enthusiasm.
Must be willing to work Weekends and Evenings.
RESPONSIBILITIES:
- Greet and welcome clients in a friendly and professional manner. Give guided tours and explanation of services
- Register clients and assign rooms, ensuring all necessary information is obtained
- Handle client check-ins and check-outs efficiently and accurately
- Answer phone calls and provide information to guests, schedule appointments, and assist with inquiries
- Respond to guest inquiries, requests, and complaints promptly and courteously
- Process payments and maintain accurate records of transactions
- Maintain a clean and organized front desk area, daily and weekly assigned cleaning tasks including laundry, cleaning cups, sauna and plunge maintenance, and room turnover
- Assist with event planning and coordination as needed
- Perform data entry tasks, including order entry , pricing & stocking retail products
- Provide general administrative support to the office staff to optimize working schedules
QUALIFICATIONS:
- Previous experience in a customer service role is preferred
- Excellent communication and interpersonal skills, sales skills a plus
- Strong computer literacy, including proficiency in Microsoft Office, Google, and Mindbody applications
- Familiarity with computerized reservation systems is a plus
- Ability to multitask and prioritize tasks effectively
- Attention to detail and accuracy in handling guest information and transactions
- Ability to work well under pressure in a fast-paced environment
- Professional appearance and demeanor
SHIFT:
- 8-hour shift
- Day shift
- Evening shift
- Every weekend
- Rotating weekends
- Monday – Friday
BENEFITS:
- Free access to infrared sauna, red light, float therapy, and community acupuncture
- Employee discount on all other services and products
- Flexible schedule
Job Types: Full-time, Part-time
Pay: From $18.00 per hour
Expected hours: 28 – 34 per week
Benefits:
- Employee discount
Schedule:
- Day shift
- Evening shift
- Every weekend
- Monday to Friday
- Weekends as needed
Experience:
- Customer service: 1 year (Required)
- MINDBODY: 1 year (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Ability to Commute:
- Minneapolis, MN 55413 (Required)
Work Location: In person
Salary : $18