What are the responsibilities and job description for the Field Service Engineer Portland, Oregon (USA) position at Nearfield Instruments?
Please note: We do not offer visa sponsorship for this role
Meet the complex metrology needs of the semiconductor industry in this customer-facing role at a rapidly growing scale-up.
Chips are shrinking, becoming increasingly powerful and complex. But as a result, currently used metrology systems in the semiconductor industry no longer meet process control requirements. Nearfield Instruments offers the solution in terms of speed, precision and the capability of measuring the very latest, most complex 3D nanostructures. As a field service engineer, you will play a key role in delivering the solution for each customer’s metrology needs. Would you like to collaborate with the world’s leading chipmakers and get to see the results of your work in practice? We’re growing hiring.
What you’re going to do?
As a Field Service Engineer, you will be servicing our semiconductor metrology systems at the customer fab. You are responsible for periodic and preventive maintenance of our products and execute hardware (HW) and Software (SW) upgrades. You solve potential problems that occur during wafer operations. You also improve procedures, do administrative updates in the issue database, and suggest improvement proposals to increase the serviceability and reliability of NFI products.
Besides working to improve our systems you are our eyes and ears in the customer fabs for customer feedback about Nearfield and competition.
The work will include:
At Nearfield Instruments, you’ll be joining the most creative minds in science and technology from all over the world. We share a drive and have the potential to become the leading metrology instruments manufacturer. This is your chance to visibly contribute to growing our company and building revolutionary machines for the global semiconductor industry. The benefits we offer include:
At Nearfield Instruments, we develop, integrate, market and service advanced 3D metrology solutions, tackling the process control challenges in the nano industry. It’s our high-throughput QUADRA with four mini atomic force microscopes that helps the world’s leading chipmakers assure the quality and increase production of increasingly smaller, complex and powerful IC devices. Our daringly innovative, atom-scale systems offer solutions for next-gen chips, the latest technologies such as hybrid bonding, and even the most critical layers, including gate-all-around transistors. Being a scale-up founded in 2016, we now employ more than 200 of the most creative minds in science and technology.
Learn more about
Any questions?
If you have questions about your role or the application procedure, do reach out to our recruiter
Apply for the job
If this role has sparked your interest, we’d love to hear from you and get to know you. Please upload your CV and cover letter using the application button.
Nearfield Instruments (NFI) is a fast-growing scale-up high-tech company. We design, develop, integrate, market and service advanced metrology machines. Our machines enables our customers - the world’s leading chipmakers – to increase the production yields, and thus, functionality of their microchips, which in turn leads to smaller, more powerful consumer electronics. Founded in 2016, we bring together the most creative minds (approx. 190 employees) in science and technology and develop a one-of-a-kind, revolutionary high throughput Scanning Probe Microscopy system.
Meet the complex metrology needs of the semiconductor industry in this customer-facing role at a rapidly growing scale-up.
Chips are shrinking, becoming increasingly powerful and complex. But as a result, currently used metrology systems in the semiconductor industry no longer meet process control requirements. Nearfield Instruments offers the solution in terms of speed, precision and the capability of measuring the very latest, most complex 3D nanostructures. As a field service engineer, you will play a key role in delivering the solution for each customer’s metrology needs. Would you like to collaborate with the world’s leading chipmakers and get to see the results of your work in practice? We’re growing hiring.
What you’re going to do?
As a Field Service Engineer, you will be servicing our semiconductor metrology systems at the customer fab. You are responsible for periodic and preventive maintenance of our products and execute hardware (HW) and Software (SW) upgrades. You solve potential problems that occur during wafer operations. You also improve procedures, do administrative updates in the issue database, and suggest improvement proposals to increase the serviceability and reliability of NFI products.
Besides working to improve our systems you are our eyes and ears in the customer fabs for customer feedback about Nearfield and competition.
The work will include:
- Troubleshoot on NFI products in case of problems;
- Collect logging and diagnostics data, analyse and discuss it with the support team and conduct root-cause analysis;
- Execute and /or implement solution for problems during service or upgrade;
- Execute tests on (sub)system level and document progress of service and test plans;
- Solve and/or report problems during service and come with improvement proposals;
- Replace spare parts and / or upgrade spare parts using procedures and tools;
- Create test and calibration procedures for (sub)systems of NFI products;
- When required, order spare parts and tools from NFI headquarters;
- Inspection and registration of delivered spare parts and consumables;
- Prepare facilities, tools, procedures and system for service and upgrade;
- Maintain the toolbox which includes inspect and cleaning tools and in case broken, replacing these tools.
- Strong knowledge of operation/applications of semiconductor metrology tools is required;
- Have 1 years of field work experience with customer engagement experiences, or 1 years’ experience in IC processing/semiconductor equipment/ semiconductor industry or related field;
- Have a strong affinity with SW and controls;
- Degree in a relevant field with some years of work experience in the Semiconductor industry;
- Preferably have coding capability (Matlab, Python...etc.) for data analysis, visualization, and algorithm development;
- Flexible and capable of working in a high-tech environment;
- Excellent communication/presentation, organizational, analytical, and interpersonal skills;
- Bee self-driven, independent, yet a strong team player.
At Nearfield Instruments, you’ll be joining the most creative minds in science and technology from all over the world. We share a drive and have the potential to become the leading metrology instruments manufacturer. This is your chance to visibly contribute to growing our company and building revolutionary machines for the global semiconductor industry. The benefits we offer include:
- A salary matching your skills, expertise and experience;
- Benefits like a good pension scheme, health insurance and other benefits;
- An engaging onboarding programme and a buddy to mentor you, so you can start with confidence;
- Unrivalled on-the-job training as you’ll be working with the industry’s top scientists, developing technology that doesn’t yet exist. And lots of opportunities to grow your career at our rapidly growing scale-up;
- An employer who has a diverse and inclusive culture. People from over thirty countries inspire, care for and support each other. We encourage you to be or become who and what you want to be;
- An open and transparent working environment: we listen to you and empower you to take initiative and get the job done in the way that works best for you;
- A community that loves working at our high-tech facilities. Because that’s where we connect at a professional and a personal level, learning and growing together;
- A fun place to be.
At Nearfield Instruments, we develop, integrate, market and service advanced 3D metrology solutions, tackling the process control challenges in the nano industry. It’s our high-throughput QUADRA with four mini atomic force microscopes that helps the world’s leading chipmakers assure the quality and increase production of increasingly smaller, complex and powerful IC devices. Our daringly innovative, atom-scale systems offer solutions for next-gen chips, the latest technologies such as hybrid bonding, and even the most critical layers, including gate-all-around transistors. Being a scale-up founded in 2016, we now employ more than 200 of the most creative minds in science and technology.
Learn more about
Any questions?
If you have questions about your role or the application procedure, do reach out to our recruiter
Apply for the job
If this role has sparked your interest, we’d love to hear from you and get to know you. Please upload your CV and cover letter using the application button.
Nearfield Instruments (NFI) is a fast-growing scale-up high-tech company. We design, develop, integrate, market and service advanced metrology machines. Our machines enables our customers - the world’s leading chipmakers – to increase the production yields, and thus, functionality of their microchips, which in turn leads to smaller, more powerful consumer electronics. Founded in 2016, we bring together the most creative minds (approx. 190 employees) in science and technology and develop a one-of-a-kind, revolutionary high throughput Scanning Probe Microscopy system.